Job summary
Employer heading
Senior Personal Assistant to Divisional Triumvirate
Band 5
Job overview
Division D is seeking a highly professional, comprehensive, and confidential Personal Assistant to provide exceptional support to our Divisional Triumvirate. This role is critical in ensuring the smooth operation of the division, requiring the post holder to manage a variety of tasks with utmost efficiency and discretion
Main duties of the job
Key attributes of the post holder include a high level of professionalism, judgement, discretion, diplomacy, calmness under pressure, exceptional attention to detail, able to effectively prioritise numerous tasks and
work under pressure to achieve tight deadlines and working under own initiative and unsupervised for the provision of a high quality and comprehensive service to the Division.
Working for our organisation
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Detailed job description and main responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
- applied for a Graduate visa
- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment
This vacancy will close at midnight on 4th August 2024
Interviews are due to be held on 15th August 2024
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person specification
Qualifications
Essential criteria
- Educated to degree level or NVQ level 4 Customer Service / Business Admin / ITQ or equivalent experience.
- Typing qualification or equivalent experience
- English GCSE / O Level / equivalent
Desirable criteria
- Secretarial qualification or equivalent
- Team leader/management qualification or experience.
Experience
Essential criteria
- Experience of working in a busy office environment
- Secretarial and/or complex administrative experience, including minute taking
- Experience of complex diary management
- Prioritising, planning and organising own tasks
- Working within guidelines
- Experience of IT packages – Microsoft office
- Experience of producing documents to a high standard
Desirable criteria
- Previous experience of working in NHS
- Experience of dealing with difficult situations and confrontations
Knowledge
Essential criteria
- Understanding of confidentiality and data protection
- Sound knowledge of office procedures
- Understanding of customer service
- Good working knowledge of Microsoft Office packages
- Awareness of anti-discriminatory issues.
Desirable criteria
- Knowledge of the Trust including awareness of priorities
- Knowledge of Trust information systems
- Knowledge of data pulling and reporting if requested
Skills
Essential criteria
- Ability to manage/work as part of a team
- Excellent communication skills including telephone, email, face to face
- Ability to organise and manage own time keeping to schedule and deadlines
- Ability to use own initiative and work autonomously
- Willing to take on/learn new skills
- Ability to show attention to detail and accuracy
- Ability to adapt to change
- Ability to work under pressure
- Ability to store and safeguard confidential documents
- Ability to show attention to detail and take minutes to a high standard.
Desirable criteria
- Ability to work with budgets
- Ability to requisition general stock
Additional Requirements
Essential criteria
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent
Documents to download
Further details / informal visits contact
- Name
- Emily Fernandez
- Job title
- Divisional Head of Nursing
- Email address
- [email protected]
- Telephone number
- 07709716089
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