Job summary
Employer heading
Business Intelligence Partner
Band 7
Job overview
A new Performance team is being formed at CUH. Alongside the existing Delivery team, it will form the new Performance and Delivery department led by the Director of Operational Strategy, reporting into the Deputy Chief Executive.
We have an exciting opportunity for an experienced analyst to join Cambridge University Hospitals as part of this newly-established team, benefiting our patients, colleagues, organisation and local system.
Main duties of the job
The Business Intelligence Partner will have a pivotal role in supporting the Performance team to effectively use, share and provide access to timely and understandable data.
They will provide regular reports, as well as designing new dashboards and supporting time-limited programmes relating to the diagnosis of drivers of poor performance and associated opportunities.
The post-holder will therefore be adaptable to the changing strategic priorities of the Trust and will develop effective working relationships with a range of internal stakeholders, particularly our in-house Information Management team. They will use their analytical abilities to identify risks and issues, and to provide insight on Trust performance, to help improve the care for our patients.
Working for our organisation
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Detailed job description and main responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
- applied for a Graduate visa
- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment
This vacancy will close at midnight on 3rd November 2024
Interviews are due to be held on date to be confirmed.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person specification
Qualifications
Essential criteria
- Educated to degree level or equivalent or experience in a business analyst role
- Postgraduate qualification in relevant area or equivalent experience in relevant field
- Able to demonstrate advanced/Expert computer skills, e.g. highly proficient, competent and efficient in a range of software applications.
Desirable criteria
- ECDL Advanced/Expert or equivalent knowledge
Experience
Essential criteria
- Previous NHS role involving a high degree of data analysis, transformation or quality improvement
- Previous experience of working to tight deadlines or delivering to high performance standards
- Previous experience of managing own /other’s workload.
- Previous experience in writing reports/queries in SQL
- Previous experience of working with a patient administration system
- Experience of using Analytical skills, including an ability to analyse and present data
- Experience of using QlikView to design files to display data in a number of formats.
Desirable criteria
- Some leadership, teaching, training or project management experience (not necessarily gained in a work environment).
- Experience of working within Epic especially knowledge of the CLARITY database.
- Knowledge of the various reporting tools within Epic
Knowledge
Essential criteria
- Understanding of importance of Data within an NHS environment.
- Knowledge of the workings of the NHS and health service issues such as Performance Targets.
- A working knowledge of NHS Data Standards.
Skills
Essential criteria
- Excellent communication skills.
- Highly numerate.
- Ability to work on own initiative and confident to interact with all grades of staff.
- Ability to identify data problems and deal with issues as they arise.
- Must have an accurate and methodical approach to work with excellent attention to detail.
- Ability to work as part of a team
Additional Requirements
Essential criteria
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of kind, safe and excellent.
Desirable criteria
- Evidence of continued personal development.
Documents to download
Further details / informal visits contact
- Name
- James Hennessey
- Job title
- Head of Delivery
- Email address
- [email protected]
- Telephone number
- 01223 257112
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