Job summary
- Main area
- Patient Safety
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Full time
- Part time
- Flexible working
- Job ref
- 180-F-245496
- Employer
- Cambridge University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Addenbrookes Hospital-Division Corporate
- Town
- Cambridge
- Salary
- £29,970 - £36,483 pa pro rata
- Salary period
- Yearly
- Closing
- Today at 23:59
Employer heading
Learning Response Coordinator
Band 5
Job overview
We are looking for a motivated, resourceful individual to oversee and provide comprehensive administrative support in the delivery of the Patient Safety Incident Review Framework (PSIRF).
You will be based within the central patient safety team at an exciting time as we continue to implement and develop our patient safety systems and processes.
In the role, you will carry out a range of duties, including:
· Administrative support for and organisation of meetings and events.
· Provision of reports, including analysis of information.
· Attending for note taking and transcribing interviews with staff, patients, and families.
· Evaluation of key elements of our PSIRF policy and plan.
· Project management.
For further details or an informal visit please contact Chris Edgley, Head of Patient Safety
Main duties of the job
The role and responsibilities of this post support the delivery and evaluation of all policies and procedures related to the delivery of PSIRF. This includes Learning from deaths and elements of the national patient safety strategy.
Working for our organisation
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Detailed job description and main responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
- applied for a Graduate visa
- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment
This vacancy will close at midnight on 21st November 2024
Interviews are due to be held on 6th December 2024
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person specification
Qualifications
Essential criteria
- Degree or an equivalent level of experience in an administrative or secretarial role.
- Business administration qualification or equivalent professional experience.
- GCSE or equivalent in English and Maths
Desirable criteria
- Project management training
Experience
Essential criteria
- Demonstrable experience of servicing and supporting formal meetings
- Experience of diary management and arranging meetings /appointments
- Experience of developing and implementing effective workload management systems
- Experience of working with datasets including analysis and collation.
- Experience of leading or supporting project management.
- Line management experience.
Desirable criteria
- Experience working in the NHS
- Experience and expertise in the use of a risk management system e.g., Datix
Knowledge
Essential criteria
- Strong skills and experience of using Microsoft Office specifically word, outlook, excel.
- Confidentiality and data protection processes and procedures.
- Project management tools.
Skills
Essential criteria
- Advanced keyboard skills.
- Excellent organisational skills.
- Excellent communication skills, both verbal and written
- Strong Information technology experience with capacity to learn to use new systems
- Ability to take minutes to a high standard.
- Ability to communicate effectively with a wide range of professionals, agencies, colleagues and the public.
- Able to work to exacting standards, maintain focus and apply rigorous attention to detail.
- Ability to work under pressure and prioritise competing demands to meet deadlines.
- Ability to deal with highly confidential, distressing, and sensitive information.
Desirable criteria
- Ability to requisition goods and services.
Additional Requirements
Essential criteria
- The post-holder will be required to maintain independence and impartiality, sometimes under very difficult and distressing circumstances, which will need an appropriate level of personal maturity and self-confidence.
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of kind, safe and excellent. This behaviour is outlined on the final page of this person specification.
Employer certification / accreditation badges
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Documents to download
Further details / informal visits contact
- Name
- Chris Edgley
- Job title
- Head of Patient Safety
- Email address
- [email protected]
- Telephone number
- 01223 217009
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