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Job overview

We are looking for a well organised and enthusiastic individual to join our  Oncology Day Unit admin team. You will be based on the reception desk greeting and admitting patients into the units and booking appointments.

The ability to work under pressure, be organised and have excellent customer service skills are essential. You must be able to work both independently and within the team; liaise with staff at all levels in a confident manner and be willing to learn. Flexibility is essential as the post does require staff to cover some Saturday shifts and varying 7.5 hour shift patterns within the hours of 7.30am - 6pm Wednesday, Thursday and Friday.

Good communication and telephone skills are essential . Previous experience of using computer systems (particularly EPIC) will be an advantage however full training will be given.

Staff will be expected to work onsite until fully trained and competencies complete. A hybrid working pattern  at home and onsite may be discussed and considered once the training period completed.

Main duties of the job

To deliver and maintain a professional administration and reception service to Oncology Day Unit and to all its users patients, relatives and colleagues.

Working for our organisation

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.