Job summary
Employer heading
Orthoptic Assistant
Band 4
Job overview
Are you a dynamic, self-motivated individual looking for a job that is highly rewarding and can enhance your career? If so, become an orthoptic assistant and join us in the orthoptic and ophthalmology department here at Addenbrookes Hospital in Cambridge.
As an orthoptic assistant you will play a crucial role making a difference in our patients lives by being a first line of contact for patients or parents as well as other hospital, and professional staff.
You will be providing orthoptic administrative duties as well as clinical assessments in vision, colour vision, intraocular pressure, ophthalmic imaging, virtual glaucoma and neuro-ophthalmic clinics.
Being able to work independently and within a team is essential for the role. Some of these clinics are offsite and some Saturday working may be required.
We provide a creative and supportive environment for all our staff and enable you to build a purposeful career that makes a real difference. This is a unique opportunity with excellent job satisfaction and significant CPD opportunities. Alongside on-the-job training, we are also able to provide opportunities for staff to gain professional qualifications relevant to their role,
Please see the job description for further details.
Main duties of the job
To provide the Orthoptic and Ophthalmic Technician Team with administrative support including but not limited to clinic coordination, timetabling and procurement. To be the first point of contact for patient, parent and staff queries. To line manage Band 3 ophthalmic technicians and support both the Head Orthoptist and the Ophthalmic Technician Coordinator with managing staff leave, sickness cover and general service provision. To organise/facilitate meetings/training days including minute taking.
To undertake clinical duties under the direction of registered orthoptists and to take a lead role in the provision of technician-led clinics. To support the training and induction of new staff.
This post will include some Saturday work
Working for our organisation
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Detailed job description and main responsibilities
Please see the attached Applicant Information Pack (Combined job description/person Specification) for key duties and responsibilities.
This vacancy will close on 2nd February 2025
Interviews are due to be held on 18th February 2025
If you require sponsorship for a Visa to work in the UK, to avoid disappointment, please check you are not applying from a Red list country - Code of practice for the international recruitment of health and social care personnel in England - GOV.UK (www.gov.uk)
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
- applied for a Graduate visa
- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person specification
Qualifications
Essential criteria
- NVQ level III or above in a care related subject or equivalent experience/practical knowledge in a clinical environment or 5 GCSE passes or equivalent at Grade C or above.
- All candidates must have the equivalent of GCSE grade C or above in Maths and English
- Leadership/Supervisory qualification obtained within 6 months from appointment or equivalent demonstrable experience
Desirable criteria
- IT Qualification
- A Levels in relevant subjects
- Up to date Appraisal Training
- Up to date Recruitment and Selection training
Experience
Essential criteria
- Significant previous experience of dealing with patients, customers or members of the public
- Demonstrates an ability to work with others to actively solve problems which impact on service delivery
- Previous experience of working in a supervisory role, including teaching and mentoring
- Previous experience in an administrative role.
Desirable criteria
- Previous experience of visual field testing and the assessment of patients with Thyroid Eye Disease.
- Experience of direct line management.
- Experience of working in an Ophthalmology Out Patient setting
Knowledge
Essential criteria
- Good knowledge of patient care
- Understanding of issues relating to confidentiality, health and safety and risk management
- Evidence of Extended learning/Learning beyond basic competency level, with respect to continuing professional development
Desirable criteria
- Awareness of national priorities and initiatives
- Knowledge of general medical/ophthalmic conditions, equipment and techniques
Skills
Essential criteria
- Good communication skills verbal, non verbal and written
- Ability to supervise and train staff
- Good telephone manner
- Excellent time management skills
- Excellent administration and clerical skills
- Ability to work unsupervised and follow instructions
- Ability to work accurately with attention to detail
- Ability to work flexibly
Desirable criteria
- Able to use the Trust’s electronic patient records
- Prepared to undertake recognised mentoring/coaching role.
Additional Requirements
Essential criteria
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Shazia Hussain
- Job title
- Head Orthoptist
- Email address
- [email protected]
- Telephone number
- 01223 216528
- Additional information
Please contact Shazia Hussain for any queries or to arrange a visit on 01223 216258.
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