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Job summary

Main area
Discharge Planning
Grade
Band 4
Contract
Permanent: shifts across 7 days per week covering 8am-8pm
Hours
  • Full time
  • Part time
  • Flexible working
37.5 hours per week (Full Time or Part Time/Flexible working hours may be considered)
Job ref
180-F-245308
Employer
Cambridge University Hospitals NHS Foundation Trust
Employer type
NHS
Site
Addenbrookes Hospital-Division Corporate
Town
Cambridge
Salary
£25,147 - £27,596 p.a. pro rata
Salary period
Yearly
Closing
25/07/2024 23:59

Employer heading

Cambridge University Hospitals NHS Foundation Trust logo

Discharge Coordinator

Band 4

Job overview

This is an exciting opportunity to be part of the complex Discharge Planning Team providing a link between acute and Community Services across Health and Social Care.

With recent changes following the release of the National Hospital Discharge policy in 2020 alongside the journey to becoming integrated health and social care systems, there are many exciting opportunities to come!

We are looking for someone who has great communication skills and the confidence to both challenge practices and negotiate outcomes for our patients to facilitate timely and safe discharges.

You will be proactive and a good problem solver with the patient at the heart of what you do.

If you are organised, able to prioritise your workload with the ability to work in a busy team while learning a new role, this may be the opportunity for you.

Main duties of the job

This role is paramount in supporting patient flow throughout the Trust and provides the opportunity to work with the MDT and our service partners in best practice, while providing expert advice on the management of patients with complex discharge planning needs.

You will be a key resource to the MDT supporting patients and their families with decisions around discharge, completing appropriate onward referrals to ensure their care needs will be met safely, and supporting ward staff with the preparations of discharge.

This role is also linked with other national initiatives, such as reducing length of stay; red2green, Criteria to Reside and #homefirst.

Working for our organisation

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Due to Home Office immigration rules a full-time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
applied for a Graduate visa or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment, or the Trust has agreed that they will Sponsor you as a Skilled Worker, and you will complete your studies within 3 months of the anticipated  start date of employment.

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

This vacancy will close at midnight on the 25th July 2024. 

Interviews are due to be held on the 1st August 2024. 

Benefits to you

We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person specification

Qualifications

Essential criteria
  • GCSE or equivalent grades A-C in Maths and English (or equivalent).
  • Computer skills (e.g. ability to use excel, word, email etc).
Desirable criteria
  • Customer care course (or equivalent experience).

Experience

Essential criteria
  • Experience of working in a pressured environment.
  • Experience of using own initiative to resolve problems within boundaries of role.
  • Prioritising, planning and organising own workload.
  • Experience of dealing with difficult situations and confrontations.
  • Data entry and documentation experience.
  • Experience of using IT packages.
Desirable criteria
  • Previous experience of working in the NHS.
  • Experience/Knowledge of discharge planning.

Knowledge

Essential criteria
  • Awareness of NHS targets and Trust priorities.
  • Confidentiality and data protection processes and procedures.
Desirable criteria
  • Knowledge of Trust information systems.
  • Knowledge of Medical Terminology.

Skills

Essential criteria
  • Excellent communication and interpersonal skills and an ability to communicate with a variety of people both within and external to the organisation.
  • Excellent organisational skills with an ability to manage a number of strands of work at the same time.
  • Ability to work under pressure and meet deadlines, ensuring attention to detail is maintained.
  • Able to prioritise workload effectively and accommodate the needs of the service.
  • Ability to use initiative and work autonomously.
  • Proven record in ability to be proactive, work as part of a multidisciplinary team and establish good rapport with individuals at all levels.
  • Competent with standard IT software prgrammes e.g. Microsoft word, excel etc.
Desirable criteria
  • Ability to use patient information systems e.g EPIC.

Additional Requirements

Essential criteria
  • The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.

Employer certification / accreditation badges

Trust IDVeteran AwareApprenticeships logoNo smoking policyArmed Forces Covenant (Silver Award)Age-Friendly Employer PledgeCare quality commission - GoodMindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.NHS Rainbow badgeTime to changeDisability confident committedStep into health

Documents to download

Apply online now

Further details / informal visits contact

Name
Jenny Tilley
Job title
Clinical Nurse Specialist/Team Lead
Email address
[email protected]
Telephone number
01223 586951
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