Job overview

Would you like to be paid while you develop your administration skills and gain a qualification whilst working in an NHS setting? If so, this might be just what you are looking for.

We are delighted to offer an apprenticeship for an Apprentice Receptionist Administrator in our Paediatric Day Unit (PDU).  PDU is a combined outpatient clinic and six bed day admissions unit for children under the care of the Paediatric Haematology and Oncology department. Children from birth up to 16 years of age will attend for appointments and procedures that require a bed for their day-cares but do not need to stay in overnight.

Main duties of the job

As an Apprentice Receptionist Administrator, you will be the first face visitors to the department will see, providing a friendly welcome on arrival to the clinic whilst checking in and updating patient details.  Other duties include booking appointments on the Trust systems (EPIC, eRS), maintaining medical records, communicating with internal and external colleagues and patients via email, telephone and face to face and supporting the team in completing general administration tasks.

This is an excellent starting opportunity within an administration role for a self-motivated and enthusiastic individual who would like to pursue a career within the NHS. The ideal candidate will have strong organisational skills and have a desire to deliver excellent customer service within their role.

Working for our organisation

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.