Job summary
Employer heading
Pathology Directorate Personal Assistant
Band 4
Job overview
An exciting opportunity has arisen for a highly motivated individual to join our Pathology Management team. This is a great opportunity for someone to use their administrative and IT skills, as well as gain experience in taking minutes, diary coordination, data presentation, analysis and tools relating to laboratory operations to support in the management of our Pathology Senior Management Team (SMT).
The role requires administrative and organisational skills, the ability to prioritise effectively whilst working to deadlines, a keen eye for detail and excellent communication skills. Experience with data and Microsoft Office, specifically Excel and Word are highly desirable, as is experience with minute taking, the production of reports and activities related to senior team administration.
If you are a motivated team player with the ability to successfully manage multiple priorities and would like to work as a key member of a busy team, then we would like to hear from you.
Main duties of the job
To assist the team as the first line contact for the management of internal and external queries, with joint responsibility for the management of the day to day diaries of the Pathology Operations Manager and Associate Operations Manager for Pathology. To support the Pathology directorate by organising meetings and effective minute taking, by coordinating directorate meetings and by acting as a primary point of contact for the Pathology SMT.
Working for our organisation
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Detailed job description and main responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
- applied for a Graduate visa
- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment
This vacancy will close at midnight on 24th November 2024
Interviews are due to be held on 6th December 2024
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person specification
Qualifications
Essential criteria
- Educated to NVQ 4 level or equivalent qualification in a relevant subject or significant equivalent proven experience
Experience
Essential criteria
- Experience of working in a busy office environment or reception service
- Secretarial and administrative experience including minute taking
- Experience of IT packages including Microsoft Word
- Ability to research information and to work within policies, procedures and guidelines
- Ability to produce accurate documents to a high standard
- Experience of planning and organising meetings, including taking minute/meeting note/action points
Desirable criteria
- Previous experience of working in NHS
- Experience of dealing with difficult and challenging situations
Knowledge
Essential criteria
- Understands the importance of confidentiality and data protection
- Sound knowledge of office procedures
- Understanding of customer service
- Good working knowledge of Microsoft Office Packages
Desirable criteria
- Knowledge of the Trust including awareness of priorities
- Knowledge of NHS terms and conditions
- Knowledge of Trust’s HR policies and procedures
Skills
Essential criteria
- Ability to work under pressure to meet specific deadlines
- Excellent verbal and written communication skills, including telephone, email and face to face
- Excellent PC skills with a sound knowledge of IT packages e.g., Microsoft Office
- Ability to work on own initiative with minimal supervision
- Good organisational and time management skills
- Able to produce work that is accurate and high quality
- Ability to adapt to changes in the working environment
- Ability to prioritise work from different sources, multi task and good attention to detail
- Ability to problem solve and set up new systems
- Ability to work well with people at different levels in the organisation
- Ability to organise and manage own scheduling and deadlines.
- Ability to implement and maintain filing systems
- Ability to cope with frequent interruptions during the working day
Desirable criteria
- Ability to requisition general stock
Additional Requirements
Essential criteria
- The ability to understand and behave at all times, towards patients, visitors and colleague according to the Trust values of safe, kind, excellent
Documents to download
Further details / informal visits contact
- Name
- Hitesh Patel
- Job title
- Associate Operations Manager
- Email address
- [email protected]
- Telephone number
- 01223 274502
- Additional information
David Pearce - [email protected]
Fi Haywood - [email protected]
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