Job summary
- Main area
- Administrative
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Full time
- Part time
- Flexible working
- Job ref
- 180-A-245484
- Employer
- Cambridge University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Addenbrookes Hospital-Division A
- Town
- Cambridge
- Salary
- £29,970 - £36,483 p.a. pro rata
- Salary period
- Yearly
- Closing
- 03/11/2024 23:59
- Interview date
- 13/11/2024
Employer heading
Endoscopy Coordinator
Band 5
Job overview
An exciting new opportunity has arisen within the Endoscopy Department and we are recruiting for a new Endoscopy Coordinator. The Endoscopy Coordinator will provide assistance in the smooth running of the Endoscopy unit by managing an administrative booking team. The Endoscopy Coordinator will support the Directorate Support Manager in effective service delivery as well as ensure patients have a positive experience of the service.
Main duties of the job
Manage an administrative team including recruiting, appraising, managing performance, capability and disciplinary.
Responsible for financial management of resources usage.
Design, implement and maintain systems for accurate data recording.
Be accountable for planning, prioritising and organising work load ensuring work produced by yourself /team is of the quality and quantity required ensuring expected Trust and department standards and deadlines are met identifying and escalating areas of concern.
Represent the service reporting data to senior management, operational and clinical teams on a weekly basis.
Implement and monitor information systems and procedures updating, migrating and auditing data using Trust electronic systems.
Produce accurate and timely analytical and statistical reports as requested.
Support in the delivery of key national targets.
Working for our organisation
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Detailed job description and main responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
- applied for a Graduate visa
- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment
This vacancy will close at midnight on the 3rd November 2024.
Interviews are due to be held on the 13th November 2024.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person specification
Qualifications
Essential criteria
- Educated to degree level or NVQ level 4 or equivalent.
- Customer Service/ Business Admin /ITQ or equivalent professional experience.
Desirable criteria
- Team leader/management qualification.
Experience
Essential criteria
- Experience of managing staff/a busy office environment or project.
- Prioritising, planning and organising own and others tasks.
- Experience of dealing with difficult situations and confrontations.
- Data entry experience and documentation.
- Multidisciplinary team working.
Desirable criteria
- Previous experience of working in NHS.
- Recruitment and Selection of staff.
- Performance management of staff.
Knowledge
Essential criteria
- Confidentiality and data protection processes and procedures.
- Customer service.
- Good working knowledge of office procedures and all Microsoft office packages.
- Awareness of NHS targets and Trust priorities.
- Awareness of anti-discriminatory issues.
- Understanding of Trust information systems.
Desirable criteria
- Knowledge of the Trust including awareness of priorities.
- Knowledge of Trust information systems.
- Understanding of clerical processes in a day case setting.
Skills
Essential criteria
- Ability to manage a team/work as part of a team.
- Excellent communication skills including telephone, email, face to face.
- Ability to organise and manage own time and others to keep to schedule and deadlines.
- Ability to analyse and present complex data.
- Ability to use own initiative and work autonomously.
- Leadership skills.
- Excellent IT skills – ability to use Microsoft office applications including spread sheets and email.
- Willing to take on/learn new skills.
- Ability to show attention to detail and accuracy.
- Ability to adapt to change.
- Ability to work under pressure.
- Ability to store and safeguard confidential documents.
- Ability to take minutes to a high standard.
Desirable criteria
- Change Management.
- Conflict resolution.
Additional Requirements
Essential criteria
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Mahmon Hakim
- Job title
- Endoscopy Directorate Support Manager
- Email address
- [email protected]
- Telephone number
- 01223 216114
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