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MKUH staff scored highest for ‘I look forward to coming to work’ (NHS Staff Survey 2023).

You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours.  At MKUH we appreciate our staff and reward them with an outstanding benefits package including:

• Free on-site parking
• Free tea and coffee
• Great flexible working opportunities
• Discounted gym membership
• Lease car scheme
• Generous annual leave and pension scheme
• On site nursery (chargeable)
• Extensive staff health and well-being programme

Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.

Job overview

Job title:  Chief Operating Officer (Unplanned Care)

Department: Executive Directors

Band:  VSM

Hours: 37.5 per week plus participation in Executive on-call rota, all MKUH roles will be considered for flexible working

6 MONTH SECONDMENT OPPORTUNITY

An opportunity has arisen to join the Executive Team as the Chief Operating Officer for unplanned care.  Accountable for the overall operational performance for all unplanned care services across the Trust, you will be leading and co-ordinating delivery to ensure we are meeting all national and local performance targets and contractual requirements. 

With a track record of providing strong strategic and operational senior leadership in an Acute NHS Trust and a passion for high quality patient care, you are able to drive delivery to ensure sustained operational performance is to a high standard.  As a motivational senior leader, you have significant experience of operational management and are able to lead complex change management and redesign of services. 

This is a 6-month fixed term position and is open as a secondment opportunity.  To discuss this opportunity please contact Joe Harrison, Chief Executive Officer by email:  [email protected]

Main duties of the job

·         Lead and coordinate the delivery of all unplanned care clinical services within the Trust and ensure these run effectively and efficiently

·         Develop and sustain an overall approach to the provision of services and standards which is consistent with the values of the Trust

·         Ensure planning and delivery mechanisms are in place to meet all national and local performance targets and contractual requirements

·         Act as the executive lead contact for specialist and local commissioners and regulators for all matters relating to operational performance

·         Ensure high-quality, accurate, and timely reporting on Trust performance 

·         Directly manage those corporate teams/individuals responsible for patient access and flow.

·         Ensure the hospital operates smoothly and efficiently 24/7

Working for our organisation

MKUH Highlights

• MKUH has scored above average in all elements of the People Promise sector.
• Best in the country in the Motivation (7.39/10) and Involvement (7.21/10) sub-themes of Staff Engagement.
• Best in the country (for Acute and Acute & Community Trusts) on the question, "I look forward to going to work"
• Staff levels have significantly improved since 2022, with employees agreeing that "there are enough staff at this organisation for me to do my job properly."