Crynodeb o'r swydd
Teitl cyflogwr
Main Outpatients Receptionist
Band 2
Be part of our BHT family
Buckinghamshire Healthcare NHS Trust (BHT) is an integrated provider of acute hospital and community services for people living in Buckinghamshire and the surrounding area.
We care for over half a million patients every year:
- provide specialist spinal services at our world renowned National Spinal Injuries Centre at Stoke Mandeville Hospital, the birthplace of the Paralympics
- nationally recognised for urology and skin cancer services
- regional specialist centre for burns, plastic surgery, dermatology, stroke and cardiac services
- deliver community services in health centres, schools, patients’ own homes, community hospitals and community hubs.
More than 6,500 people from different nations, cultures and backgrounds work for us.
We would be happy to discuss possible flexible working options. We strive to be a family friendly, inclusive employer.
If you require any assistance in making this application, please contact [email protected] or phone 01494 734868.
We pride ourselves in being a great place to work – and invite you to join our BHT family.
Trosolwg o'r swydd
An exciting opportunity has arisen for an enthusiastic, personable, dynamic and self-motivated individual, to join the Patient Access Team as a Outpatients Receptionist.
The Outpatient Department works in close line with a number of the government targets around patient waiting times and as a member of the team, your duties will involve making patient appointments, using the computerised appointment system and applying knowledge of targets and clinic types, rearranging appointments, dealing with patients, dealing with queries from internal and external contacts, face to face and over the telephone and providing an efficient and effective administration service.
We are looking for candidates who have a Good Basic Education, GCSE or equivalent in Maths and English, and who have clear, concise verbal and written communication skills, to enable liaison with multi-disciplinary teams, patients and carers. You must work well in a team environment, as you will be working within a larger team, and feel comfortable working under pressure.
Prif ddyletswyddau'r swydd
To work in support of a specialty or group of specialties, as part of a team co ordinating the patient journey from referral through to discharge.
To provide an excellent service to patients, their relatives and carers.
To provide a comprehensive administration, booking and appointment service for outpatients and ensure compliance with waiting time targets.
To work as part of a Patient Administration Service and provide cross-cover for other staff across the Service to ensure a consistent and effective administration service is maintained at all times.
Gweithio i'n sefydliad
Listen to why colleagues think we are a great place to work! - https://bit.ly/3DNEQfD
What does Buckinghamshire Healthcare NHS Trust offer you?
• As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
• We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
• We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
• We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
• As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
• Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
What do we stand for?
• Our vision is to provide outstanding care, support healthy communities and be a great place to work.
• Our mission is to provide personal and compassionate care every time.
• Our CARE values are collaborate, aspire, respect and enable.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advertisement.
Manyleb y person
Experience
Meini prawf hanfodol
- Communication skills
- Customer focus and experience
Meini prawf dymunol
- NHS experience desirable
Education, Qualifications & Training
Meini prawf hanfodol
- Basic Maths
- Computer skills
Skills, Abilities & Knowledge
Meini prawf hanfodol
- Customer service experience
- Keyboard skills
Special Circumstances
Meini prawf hanfodol
- Ability to work on all sites
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Tayaba Rani
- Teitl y swydd
- Site Coordinator
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 07966134677
Rhestr swyddi gyda Buckinghamshire Healthcare NHS Trust yn Gwasanaethau gweinyddol neu bob sector