Job summary
Employer heading
Healthcare Assistant - Outpatients
Band 2
Be part of our BHT family
Buckinghamshire Healthcare NHS Trust (BHT) is an integrated provider of acute hospital and community services for people living in Buckinghamshire and the surrounding area.
We care for over half a million patients every year:
- provide specialist spinal services at our world renowned National Spinal Injuries Centre at Stoke Mandeville Hospital, the birthplace of the Paralympics
- nationally recognised for urology and skin cancer services
- regional specialist centre for burns, plastic surgery, dermatology, stroke and cardiac services
- deliver community services in health centres, schools, patients’ own homes, community hospitals and community hubs.
More than 6,500 people from different nations, cultures and backgrounds work for us.
We would be happy to discuss possible flexible working options. We strive to be a family friendly, inclusive employer.
If you require any assistance in making this application, please contact [email protected] or phone 01494 734868.
We pride ourselves in being a great place to work – and invite you to join our BHT family.
Job overview
We have a Band 2 Healthcare Assistant position in our busy and thriving Outpatients department working across both High Wycombe and Amersham Hospital, as part of Buckinghamshire Healthcare NHS Trust.
Main duties of the job
- Ensure clinics are prepared and ready in good time, to ensure an efficient professional service can be provided.
- Communicate with patients and their visitors in order to promote their comfort and well-being
- Communication with other members of the organisation and respond appropriately
- Perform basic observations, BP, pulse, height, weight, urinalysis, peak flow, blood glucose monitoring, reporting and recording results accurately.
- Assist with collection of specimens for laboratory analysis and or collect specimens as directed, forwarding to correct location.
- Act as a chaperone when required to protect the interests of patients and colleagues, and preserve the patient’s privacy and dignity.
- Act as a patient advocate.
- Manage own workload and prioritise own actions in the work place.
- Staff are able and expected to work across multiple specialties, so that all areas can be covered if the regular nurses are absent e.g. Annual leave/sickness.
- Assist with manual handling and transferring of patients complying with the Trust Moving and Handling policy
- Report Accidents/incidents to nurse in charge and complete appropriate Trust forms.
- Direct patients to other Wards/Departments as required
This is a cross site working role between both High Wycombe and Amersham hospital
Working for our organisation
Listen to why colleagues think we’re a great place to work! https://youtu.be/WI5TbW46-EU
What does Buckinghamshire Healthcare NHS Trust offer you?
As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families.
What do we stand for?
Our vision is to provide outstanding care, support healthy communities and be a great place to work.
Our mission is to provide personal and compassionate care every time.
Our CARE values are collaborate, aspire, respect and enable.
Detailed job description and main responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on [email protected] quoting the vacancy reference number.
Person specification
EDUCATION, QUALIFICATIONS
Essential criteria
- GCSE A-C Or Functional Skills in English and Maths (Level 1 or 2)
Desirable criteria
- Care Certificate in healthcare (Level 3)
EXPERIENCE
Essential criteria
- Understands nature of HCA duties Patient Care and Housekeeping duties
Desirable criteria
- Evidence of working in a busy environment
- Experience in a customer focused environment
- Previous experience in a health care setting
SKILLS
Essential criteria
- Ability to communicate clearly and concisely with multi-disciplinary team, patient and carers in English
- Courteous with patients and others both internal and external
- ability to write clearly and legibly in English
- Able to perform simple mathematical calculations
- Understands concept of confidentiality and standards or conduct and care
- Ability to undertake HS&C level 3 apprenticeship (mandatory)
Desirable criteria
- Ability to use a computer
Special Circumstances
Essential criteria
- Ability to work required shift pattern
Desirable criteria
- Can demonstrate they can motivate self and others
- Has some insight into the care needs of the older people or those who are ill/ frail regardless of age
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Natalie Corcoran
- Job title
- Sister
- Email address
- [email protected]
- Telephone number
- 01494442053
- Additional information
Please apply online or for an informal chat, please contact Natalie Corcoran via email
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