Job summary
- Main area
- Administrator
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week (Occasional weekends and bank holidays)
- Job ref
- 434-CR6603826
- Employer
- Buckinghamshire Healthcare NHS Trust
- Employer type
- NHS
- Site
- Buckingham Community Hospital
- Town
- Buckingham
- Salary
- £23,615 Per annum pro rata
- Salary period
- Yearly
- Closing
- 30/09/2024 23:59
Employer heading
Referral Access Administrator
Band 2
Be part of our BHT family
Buckinghamshire Healthcare NHS Trust (BHT) is an integrated provider of acute hospital and community services for people living in Buckinghamshire and the surrounding area.
We care for over half a million patients every year:
- provide specialist spinal services at our world renowned National Spinal Injuries Centre at Stoke Mandeville Hospital, the birthplace of the Paralympics
- nationally recognised for urology and skin cancer services
- regional specialist centre for burns, plastic surgery, dermatology, stroke and cardiac services
- deliver community services in health centres, schools, patients’ own homes, community hospitals and community hubs.
More than 6,500 people from different nations, cultures and backgrounds work for us.
We would be happy to discuss possible flexible working options. We strive to be a family friendly, inclusive employer.
If you require any assistance in making this application, please contact [email protected] or phone 01494 734868.
We pride ourselves in being a great place to work – and invite you to join our BHT family.
Job overview
Buckingham Adult Community Healthcare Team is delighted to announce a Referral Administrator position.
The post is to provide administrative and clerical support to the integrated care teams referral access point. This requires accurate registration of referrals and allocation to locality based teams following clinical triage. Maintenance of confidentiality in respect of all patients and staff information from all sources.
Main duties of the job
An administrative assistant is required to provide telephone and data system support to the Buckingham Adult Community Healthcare Team based at Buckingham Community Hospital
The successful candidate will be computer literate and able to use excel and word. Candidates must have an excellent telephone manner.
The team delivers services to patients in their own homes and the administrator acts as first point of contact for service users and referrers to the service. You will enjoy the challenge of working in a busy environment and have the ability to stay calm under pressure.
The team provides a 7 day service and therefore the successful applicant will be required to work occasional weekends and bank holidays.
Working for our organisation
Listen to why colleagues think we are a great place to work! - BHT - A great place to work (buckshealthcare.nhs.uk)
What does Buckinghamshire Healthcare NHS Trust offer you?
- As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
- We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
- We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
- We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
- As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
- Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
- A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families.
What do we stand for?
- Our vision is to provide outstanding care, support healthy communities and be a great place to work.
- Our mission is to provide personal and compassionate care every time.
- Our care values are collaborate, aspire, respect and enable.
Detailed job description and main responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on [email protected] quoting the vacancy reference number.
Person specification
Skills, Abilities & Knowledge
Essential criteria
- Able to act on verbal and written instructions
- Confidentiality
- Able to produce work to a consistently high standard.
Desirable criteria
- Good key board skills
- Able to produce work to tight dead lines.
- An ability to prioritise own workload
- Good organisational and time management skills
- Excellent communication skils when dealing with professionals and the public
Experience
Essential criteria
- Experience of working in an office environment either in paid or voluntary capacity Experience of dealing with public on the telephone Experience participating in a research or audit project
- Experience of day to day staff management e.g. case allocation to Health Care Assistant
Educational, Qualifications & Training
Essential criteria
- English language GCSE or equivalent at C grade or above
- Willingness to undertake professional development training as required (this will be funded by the Trust)
Desirable criteria
- ECDL
- Moderate knowledge of word , excel and data base skills
Employer certification / accreditation badges
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Documents to download
Further details / informal visits contact
- Name
- Diana Bunce
- Job title
- Locality Team Lead
- Email address
- [email protected]
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