Job summary
- Main area
- Respiratory Medicine
- Grade
- Band 4
- Contract
- Permanent: Secondment will be considered
- Hours
- Full time
- Part time
- Flexible working
- Job ref
- 434-IM6322264
- Employer
- Buckinghamshire Healthcare NHS Trust
- Employer type
- NHS
- Site
- Stoke Mandeville Hospital
- Town
- Aylesbury
- Salary
- £25,147 - £27,596 per annum (pro rata for part time)
- Salary period
- Yearly
- Closing
- 16/07/2024 23:59
Employer heading
Patient Pathway Co-Ordinator - Medicine
Band 4
Job overview
The post holder will play a key role in validating, monitoring and managing patient pathways, to ensure a smooth and efficient service for patients throughout their pathway, from referral to treatment, as well as providing excellent administration support primarily, but not limited to the Targeted Lung Health Check Service. This service has complex pathways; therefore accuracy and organisation are key.
Successful candidates will be required to manage several pathways within the department by providing high quality information and analytical support to the division.
Main duties of the job
- Support nursing staff to ensure that all patients on the Targeted Lung Health Check pathway are actively managed from an administrative perspective.
- Merging, rectifying, managing and stopping pathways in accordance with guidelines.
- Manage the implementation of SOPs, administrative systems, and administrative service improvement, including new technology for the service.
- Ensure quality of administrative services provided to patients and staff by the admin team
- Resolve problems, escalating to the Deputy Service Manager where necessary
- Undertake patient pathway co-ordinator functions such as booking/scheduling and dealing with pathway enquiries.
- To support validation and data quality standards within the Trust, raising any data quality issues with the relevant staff.
Working for our organisation
Listen to why colleagues think we are a great place to work! - https://bit.ly/3DNEQfD
What does Buckinghamshire Healthcare NHS Trust offer you?
As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families.
What do we stand for?
Our vision is to provide outstanding care, support healthy communities and be a great place to work.
Our mission is to provide personal and compassionate care every time.
Our CARE values are collaborate, aspire, respect and enable.
Detailed job description and main responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on [email protected] quoting the vacancy reference number.
Person specification
Education, Qualifications & Training
Essential criteria
- Maths and English
- Willing to undergo further training and development
- Good level of general education at GCSE level (to include English and Mathematics) and NVQ3 or equivalent standard of further education
- Ability to demonstrate an understanding of medical terminology
- Experience of dealing with patients
Experience
Essential criteria
- Administrating patient pathways
- Careflow and other NHS systems
- Hospital administrative procedures
- Computer literate
Desirable criteria
- Implementing process improvements
Skills, Abilities & Knowledge
Essential criteria
- Excellent written and oral skills
- Excellent organisation and prioritising skills
- Good understanding of the importance of patient confidentiality
- Ability to interpret and execute a wide range of Trust admin procedures
- Ability to interpret and convey information concisely
- Ability to work on own initiative and as part of a team
- Excellent telephone manner
- Able to impart knowledge and skills to others effectively
- Ability to use computer applications including Microsoft Word, Excel and Teams
- Able to deal with situations tactfully
- Meets deadlines under pressure
- Assertive and adaptable
- Good organisational skills
Desirable criteria
- Decision maker
Employer certification / accreditation badges
.png "National Preceptorship for Nursing Quality Mark")
Documents to download
Further details / informal visits contact
- Name
- Becky Fantham
- Job title
- Service Manager - Respiratory Medicine
- Email address
- [email protected]
- Telephone number
- 01296 831676
- Additional information
Informal enquiries welcome
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