HealthJobsUK

Job overview

Due to internal promotion and restructuring within the Outpatients department, the opportunity has arisen for enthusiastic and motivated individuals to join the Patient Access management team and take a key lead its development into a modern and patient focused service. We have a full time Team Leader vacancies based at Amersham and Chalfont Hospital. 

Team Leader will be based at Amersham Hospital Outpatient Reception Department. They also will have responsibility for Chalfont Community Reception.

Main duties of the job

To be considered for this role, you must have a good standard of education ie GCSE Maths and English or equivalent and have an awareness and understanding of waiting list management. Previous experience of leadership and operational management of performance targets within a healthcare environment would be very beneficial.

Having responsibility for appointment booking processes, as a Team Leader, you would work with peers across the Trust to provide an efficient and effective administration service to our patients and clinicians, by achieving and improving performance against local and national standards.

Ensure that staff always adhere to the Patient Access Department  standard operating procedures, highlighting to senior management any situations where this is not achievable.

Provide cross-cover for other Team Leaders across the function to ensure a consistent and effective service is always maintained.

To attend any meetings relevant to your role or as requested by the Access/Site Managers.

This is a varied role in a very busy and demanding environment where you will also have direct responsibility for the day-to-day organisation, management and welfare of your team.

Working for our organisation

Listen to why colleagues think we are a great place to work! - https://bit.ly/3DNEQfD

What does Buckinghamshire Healthcare NHS Trust offer you?
•    As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
•    We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.  
•    We provide a range of health and wellbeing services to promote a healthy, happy workforce.
 
Why work for us?
•    We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
•    As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
•    Greater diversity within our BHT family improves positive outcomes for the people and communities we serve. 
 
What do we stand for?
•    Our vision is to provide outstanding care, support healthy communities and be a great place to work.
•    Our mission is to provide personal and compassionate care every time.
•    Our CARE values are collaborate, aspire, respect and enable.