Job summary
- Main area
- Children and Young People
- Grade
- Band 2
- Contract
- 12 months (Fixed Term / Secondment)
- Hours
- Full time
- Part time
- Job share
- Flexible working
- Job ref
- 434-CR6746258
- Employer
- Buckinghamshire Healthcare NHS Trust
- Employer type
- NHS
- Site
- Haleacre Unit, Amersham Hospital
- Town
- Amersham
- Salary
- £23,615 Per annum pro rata
- Salary period
- Yearly
- Closing
- 24/11/2024 23:59
Employer heading
Admin Support Assistant
Band 2
Be part of our BHT family
Buckinghamshire Healthcare NHS Trust (BHT) is an integrated provider of acute hospital and community services for people living in Buckinghamshire and the surrounding area.
We care for over half a million patients every year:
- provide specialist spinal services at our world renowned National Spinal Injuries Centre at Stoke Mandeville Hospital, the birthplace of the Paralympics
- nationally recognised for urology and skin cancer services
- regional specialist centre for burns, plastic surgery, dermatology, stroke and cardiac services
- deliver community services in health centres, schools, patients’ own homes, community hospitals and community hubs.
More than 6,500 people from different nations, cultures and backgrounds work for us.
We would be happy to discuss possible flexible working options. We strive to be a family friendly, inclusive employer.
If you require any assistance in making this application, please contact [email protected] or phone 01494 734868.
We pride ourselves in being a great place to work – and invite you to join our BHT family.
Job overview
The Trust currently have the following vacancy within the Children and Young Peoples Department
We are looking for an Admin Support Assistant for a fixed term contract of 12months supporting the Children's Services, Health Visiting admin team.
We provide a range of services to children and young people throughout Buckinghamshire, such as health visiting, school nursing, physiotherapy, occupational therapy, speech and language therapy and family nurse partnership.
Main duties of the job
Please refer to the Job Description for more information.
· To provide administrative support such as sending out communications to patients.
· Support the team with printing, laminating, and building resources.
· To maintain clinical records by taking part in the discharge process of the children’s services.
· To communicate with the clients via text, email, letters and via telephone calls where required.
· Provide reception cover where requested by management team.
· To support the booking team where required.
· To deal with concerns and complaints appropriately, escalating to your Line Manager where required.
· Work closely with and maintain excellent communication channels with the clinical team.
Working for our organisation
Listen to why colleagues think we are a great place to work! - BHT - A great place to work (buckshealthcare.nhs.uk)
What does Buckinghamshire Healthcare NHS Trust offer you?
- As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
- We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
- We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Detailed job description and main responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
Person specification
EDUCATION, QUALIFICATIONS
Essential criteria
- Literate and Numerate
- Computer Literate
EXPERIENCE
Essential criteria
- Relevant administration experience within an office environment.
- Experience maintaining a database/booking system
Desirable criteria
- NHS experience
SKILLS, ABILITIES & KNOWLEDGE
Essential criteria
- Clear, concise verbal and written communication skills, to enable liaison with multi-disciplinary team, patients and carers.
- Aware of Confidentiality code of practice and Data Protection Act 2018 in relation to patients and staff
- Able to work under pressure and deal with conflict situations to an amicable conclusion.
- Flexible working attitude
- Ensure punctuality and reliability of self to ensure good relationship within team environment
- Experience of working as a member of a team
Employer certification / accreditation badges
.png "National Preceptorship for Nursing Quality Mark")
Documents to download
Further details / informal visits contact
- Name
- Rachel Tresidder
- Job title
- Assistant Service Manager
- Email address
- [email protected]
- Telephone number
- 07790961059
- Additional information
List jobs with Buckinghamshire Healthcare NHS Trust in Administrative Services or all sectors