Job summary
Employer heading
Meet & Greet Volunteer (Weston)
Volunteer
As an organisation we recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.
We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.
Click on this link to find out about our values https://www.uhbw.nhs.uk/p/about-us/our-trust-values
Job overview
We are currently seeking volunteers to meet and greet visitors at the entrances to our hospitals, to support members of the public to find their way around our hospitals.
Main duties of the job
- Welcoming patients and visitors to the hospital site.
- Giving clear, uncomplicated directions to support patients and visitors to their destination.
- Accompanying patients and visitors to their destination, including use of wheelchairs, where appropriate.
- Responding to queries from patients and visitors, seeking support from the staff team if a query or task is beyond your responsibility.
- Directing patients and visitors to face-mask and alcohol gel stations. Helping with the restocking of these stations and keeping the area tidy.
- Providing company to patients waiting.
- Volunteers in this role will spend most of their time standing / walking.
Working for our organisation
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of
over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England.
UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forwardthinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local
and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the
countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of
children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a
workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients
and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.
Detailed job description and main responsibilities
Please refer to the Role Profile document attached to this vacancy.
Person specification
Basic shortlisting
Essential criteria
- Describes how skills, experiences and values will benefit others: 2 = yes : 1 = working towards : 0 = not achieved
- Explains why they want to volunteer: 2 = yes : 1 = working towards : 0 = not achieved
- Availability matches requirements of role: 1=yes : 0 = not achieved
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Voluntary Services
- Job title
- Voluntary Services Team
- Email address
- [email protected]
- Telephone number
- 01934 647005
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