Job summary
- Main area
- Volunteer
- Grade
- Volunteer
- Contract
- Voluntary: Volunteer
- Hours
- 1 session per week (Various)
- Job ref
- 385-VS-Urgent Care-09/24
- Employer
- University Hospitals Bristol and Weston NHS Foundation Trust
- Employer type
- NHS
- Site
- Weston General Hospital
- Town
- Weston-Super-Mare
- Salary
- Volunteer
- Closing
- 15/09/2024 23:59
Employer heading
![University Hospitals Bristol and Weston NHS Foundation Trust logo](https://static.trac.jobs/employer-logos/326.png)
Urgent Care Volunteer (Weston)
Volunteer
As an organisation we recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.
We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.
Click on this link to find out about our values https://www.uhbw.nhs.uk/p/about-us/our-trust-values
Job overview
Based within our Weston General Hospital Emergency Department and Same Day Emergency Care Department, you will provide a welcoming experience and support to our patients and visitors, many of whom can find the experience of entering the hospital environment frightening.
Main duties of the job
- Providing a friendly welcome to patients and visitors entering the Emergency Department waiting rooms.
- Updating patients with waiting times.
- Signposting to other support and services, as required.
- Restocking of resources i.e. cups / leaflets / activity packs and preparing information packs, where applicable.
- Keeping patients company if they are on their own, engaging in conversation and utilising resources where available.
- Providing light refreshments (where agreed with Trust Division).
Working for our organisation
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of
over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England.
UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forwardthinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local
and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the
countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of
children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a
workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients
and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.
Detailed job description and main responsibilities
Please refer to the Role Profile document attached to this vacancy.
Person specification
Basic shortlisting
Essential criteria
- Describes how skills, experiences and values will benefit others: 2 = yes : 1 = working towards : 0 = not achieved
- Explains why they want to volunteer: 2 = yes : 1 = working towards : 0 = not achieved
- Availability matches requirements of role: 1=yes : 0 = not achieved
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Voluntary Services
- Email address
- [email protected]
- Telephone number
- 01934 647005
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