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Job summary

Main area
Imaging
Grade
NHS AfC: Band 2
Contract
Permanent: Primarily based at Clevedon but there may be a requirement to work or attend training in the Brunel builiding at Southmead
Hours
Part time - 15 hours per week (Monday and Wednesday)
Job ref
339-CCS3763-MJA
Employer
North Bristol NHS Trust
Employer type
NHS
Site
Clevedon Hospital
Town
Clevedon
Salary
£23,615 pro rata
Salary period
Yearly
Closing
Today at 10:00

Employer heading

North Bristol NHS Trust logo

Imaging Support Worker

NHS AfC: Band 2

 

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Job overview

An exciting opportunity has come up to join us an Imaging Support Worker (ISW)  in our Clevedon Hospital!

This role is 15hrs per week 8.30am – 5.00pm (Monday & Wednesday)

You will primarily working at our Clevedon site however there may be times when you will work or have to attend training at the main Southmead Hospital Brunel building  

You will promote a friendly and welcoming environment greeting patients attending the Imaging department and work alongside other professional Imaging staff.

The main tasks will be assisting patients prior, during and post procedure ensuring their privacy and dignity is maintained. You will act a chaperone, reassure patients and will keep the rooms stocked and tidy.

Flexibility is important, there may be an opportunity to work additional hours to ensure we have adequate staffing levels and you will need to demonstrate excellent communication and interpersonal skills.

There is an opportunity to learn additional skills working towards progressing to a Band 3 role.

For external applicants you will be expected to attend a 2-week induction prior to working in the department.

Previous applicants need not apply. 

Please note: this role is based at Clevedon Hospital, please ensure you are able to commute prior to  applying.

Main duties of the job

An Imaging Support Worker is a member of the Team appointed to receive patients into the department and support other Imaging Department staff to assist patients to meet their needs when visiting the Radiology Department

The post holder will be expected to undertake a broad range of activities under the direction of   registered Imaging department staff

Working for our organisation

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead.  We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered. 

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups. 

Detailed job description and main responsibilities

For a full overview of the Job Description, please refer to the PDF Job Description attached as an additional document to this advert.

Reception

  • Promote a friendly and welcoming environment for both staff and visitors in order to inspire confidence in the department and Trust.
  • Receive and assist patients and all visitors attending the department in a courteous 
    and professional manner.
  • Ensure request forms and other documentation is correctly completed in line with departmental procedures.
  • Maintain and update accurate attendance, personal and appointment details on the Computerised Radiology Information Systems (CRIS)
  • Update the electronic hospital system to ensure the correct patient details are available on the CRIS.
  • Confidently deal with queries coming through the department via telephone and face to face.
  • Receive and accurately pass on information to relevant personnel.
  • Deal with incoming post and distribute throughout their area and where necessary re-direct to the correct area.
  • Perform general clerical duties and work within clerical teams under the office supervisor

Clinical:

  • Support registered radiology/nursing staff in the provision of essential care to patients by assisting patients whilst in the radiology department according to trust policy and procedures with:

- Acting as a chaperone whilst undergoing some examinations 

- To assist in the Imaging rooms, giving explanations and reassurance

-  Aiding dressing and undressing

  • To be able to undertake reception duties when required
  • Help to promote and maintain a clean, comfortable and tidy environment in the
    department, which meets the needs of patients, their relatives/carers and friends
  • Contribute to accurate written and computerised documentation relevant to patient care
     ensuring confidentiality of patient information at all times.
  • Assist the multi professional team to prepare and support patients undergoing treatment and/or investigation maintaining privacy and dignity at all times
  • Chaperone patients during intimate procedures as required
  • Escort and transport non-acute patients with no treatment in progress and/or their relatives/carers to other wards and departments within the Trust , via wheelchair, beds and trolleys
  • Be aware of the importance of good health and the health education needs of patients as identified within individual care plans.
  • After completion of the appropriate training, prepare and undertake agreed clinical activities (These will vary between wards and
     departments) such as:
    a) Receive and store medication and products
    b) Use of mechanical aids to assist movement and handling of patients
    c) Assist with the preparation of trolleys for use in clinical areas
     Personal Responsibilities
  • Maintain personal standards of hygiene and promote universal precautions to limit cross infection
  • To wear uniform as agreed by North Bristol Trust
  • Participate in training and development programmes as identified by the department Manager and contribute to the development of others
  • Keep up to date with changing practice attend Trust training programmes as required
  • Ensure the Trust’s Policies and Procedures are known and followed
  • Refer to the registered Radiographer/ Nurse regarding any situation which is not within your current responsibility

Person specification

Education

Essential criteria
  • Minimum two GCSE/O Level qualification English and Maths
  • Willingness to complete NBT Care Certificate
  • GoodIT skills
Desirable criteria
  • Knowledge of Medical Terminology

Work Experience

Essential criteria
  • Experience of working in a patient/Customer focussed environment
  • Work well within a team

Knowledge

Essential criteria
  • Produce work of an accurate standard
  • Able to meet the physical and educational demands of the role

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveArmed Forces Covenant (Silver Award)Care quality commission - GoodMindful employer.  Being positive about mental health.Disability confident employerBECHappy to Talk Flexible Working

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

Our job adverts may close as soon as sufficient applications have been received. Considering this, if you are interested in this role, please do apply as soon as you can.

Documents to download

Apply online now

Further details / informal visits contact

Name
Deborah Hacker
Job title
Imaging Performance & Operations Manager
Email address
[email protected]
Telephone number
0117 4149004
Additional information

Chloe Price 

[email protected] 

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