HealthJobsUK

Job overview

To work alongside the Capacity Co-ordinator to ensure clinical capacity demands

of the service are met including Theatre and OPD

 To ensure that all targets are met

·         Cancer Waits

·         RTT

·         SLA’s

To deputise in the absence of the Capacity Co-ordinator to ensure 

continuity of service

 To work as a key member of the Directorate to provide operational support

 To work on their   own initiative  and manage own workload to ensure that the priorities  of the service are met

Main duties of the job

Ensure Consultant & Registrar clinics are set up as per Activity Rota, and clinics provided reflect the demand

Escalate any discrepancies or deficiencies to the Capacity Co-ordinator

Provide support to the Capacity Co-Ordinator, in the validation of RTT pathways

Provide support by allocating appointments for patients where it is identified that there is insufficient capacity to accommodate within the clinically determined timeframe, ie Fast Track, clinically urgent, RTT and ward discharge patients. Ensuring tracking mechanisms are in place to ensure such appointments are monitored on a daily basis to avoid patients being 'lost “or delayed to follow up.

Escalate underutilised clinics, appointment slots, short notice requests and/or issues to Capacity Co-ordinator

Use own initiative to plan time effectively and prioritise incoming work on a daily basis, including responding appropriately and communicating clearly in relation to urgent/important and unpredictable issues.

To liaise with other member of the Directorate teams – appointments, waiting lists etc, to ensure capacity is fully utilised appropriately

To update and maintain accurate information to facilitate timely patient management

Ability to communicate clearly both verbally and in written form with all levels of staff both within the Trust and outside agencies.

Be able to deal with difficult situations both face to face and over the telephone, ensuring all Confidentiality guidelines are met

Working for our organisation

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve.  We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.