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Detailed job description and main responsibilities

Develop a directorate strategy to enhance quality standards in line with Trust objectives

Ensure that quality initiatives are co-ordinated, implemented, and reviewed

Deal with operational issues arising from governance reviews, and ensure action plans are implemented

Identify opportunities for change that will improve and assist the development of clinical practice, leading to improvements in quality or efficiency

Control and Information Systems

Manage a delegated budget to ensure and income and expenditure balance, as directed by the Group Manager

Independently produce monthly reports through interpretation and analysis of complex data from a variety of sources to the Directorate Management team with regard to income and expenditure, activity against plan, profiled trajectories, providing explanation as to variances, where necessary

Develop and produce the monthly performance report, key performance indicators, and other ad hoc reports, as required

Oversee and support integrated clinical work streams in the delivery of key targets in progress towards unified pathways and other identified objectives

Communications

Establish effective two-way communications, incorporating all staff within the directorate and the Trust. This may involve complex, sensitive information which involves reconciling conflicting views

Ensure appropriate communication processes are in place to cascade information within the directorate. Take corrective action as necessary

Assist in promoting the achievements and activities of the directorate internally and externally, and prepare marketing and public relations information, as required

Ensure Team Briefing is operating effectively within the directorate. Take corrective action, as necessary

Promote the achievements and activities of the directorate internally and externally, and liaise with the communications department

Direct Management and Monitoring

Oversee the management of the directorate team, including regular reviews of establishment, skills mix, and levels of delegated authority

Agree performance objectives for staff, and monitor progress

Be conversant with employment practices and policies, and be responsible for the recruitment of staff within the directorate

Develop and support training and education programmes to facilitate speciality development

Oversee the investigation of complains within the directorate, and ensure appropriate action is taken

Contribute to the development of the business plan for the directorate in line with the Trust’s objectives fir the plan period

Lead on the centralised operational delivery of all local and national enhanced services and any other schemes or projects, as appropriate

Support the Group Manager in the preparation of business cases to support business/ contract opportunities and investment proposals

Ensure activity and quality targets are met

Identify and undertake risk assessments to the contract or business success of the directorate, and produce contingency plans and options appraisals, as required. Implement agreed plans, as necessary

Participate in workforce planning within the business planning process

Ensure a dull performance appraisal programme is implemented within the Directorate and that all employees have a personal development plan

Work within the framework of the Trust Human Resources strategy, policies and procedures, and facilitate compliance within the directorate

Work within the framework of the Trust Human Resources strategy, policies and procedures to assist in the recruitment of staff within the directorate

Review systems and patient processes within the directorate, to ensure the continual improvement of services and flow of patients, particularly to ensure streamlined pathways, producing recommendations and action plans

Operational responsibility for the implementation of projects, as agreed with the Group Manager