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Crynodeb o'r swydd

Prif leoliad
Emergency Services
Gradd
Band 2
Contract
Parhaol
Oriau
Rhan-amser - 30 awr yr wythnos (Mornings, Afternoons & Night Shifts)
Cyfeirnod y swydd
225-DIV2-6436451
Cyflogwr
The Royal Wolverhampton NHS Trust
Math o gyflogwr
NHS
Gwefan
The Royal Wolverhampton NHS Trust
Tref
Wolverhampton
Cyflog
£22,383 pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
19/08/2024 23:59

Teitl cyflogwr

The Royal Wolverhampton NHS Trust logo

Emergency Services Admin Clerk

Band 2

 

 

Trosolwg o'r swydd

We are looking for an enthusiastic, well-motivated person to join the Administration Team in the Emergency Services, providing an efficient and welcoming service to patients and relatives.

Following a Local Induction, you will be trained in each of the below areas to ensure you have the correct tools for undertaking the various clerical duties within the Emergency Services Directorate:

You will be fully trained in all our Administration duties relevant to this role, enabling you to accurately update and maintain patient’s hospital records.

 

Areas within the Services are:

 

Emergency Department

Acute Medical Unit

ED Main Reception

AMU Main Reception

ED Coordinators

AMU Coordinators

ED Ambulance Receiving Centre

AMU Ward

Same Day Emergency Care Reception

 

 

It is essential that you possess excellent communication skills and able to organise your own workload along side supporting colleague for breaks.

The successful applicant will also be required to cover in colleague’s absence, even at short notice this will include Bank Holidays, Weekends and Out of hours shifts therefore flexibility is essential as this is 24-hour service 365 days of the year. 

Flexibility in post is essential for the needs of a 365 day and 24 hr Service.

Prif ddyletswyddau'r swydd

To undertake various clerical duties associated with the custody and use of Health Records.  This to include all administrative procedures and documentation associated with a patient’s admission and/or attendance to the Emergency Services.

 

Gweithio i'n sefydliad

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve.  We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

To accurately in-put, up-date and monitor patient related information onto the computerised Patient Administration System and the Emergency Department’s MSS System

To provide a front line staff 24 hour patient focused reception service, ensuring that the service is efficient and welcoming, including directing patients/staff/relatives to other departments and dealing with aggressive/abusive patients in a calm and professional manner.

To deal with patient/relative enquires either face to face or by telephone in a professional manner.

To liaise with other departments regarding patient admission/attendance and arrange assistance as required, e.g. arranging for porters to collect patients with wheelchairs or PALS . To arrange transport for patients as required.

Please see attached Job Description for full list of Roles & Responsibilities 

Manyleb y person

Qualifications

Meini prawf hanfodol
  • Experience
  • Qualifications 5 GCSE
Meini prawf dymunol
  • Desirable previous NHS experience

Bathodynnau ardystio / achredu cyflogwyr

Apprenticeships logoNo smoking policyAge positiveCare quality commission - GoodArmed Forces Covenant Gold AwardDisability confident employerNursing Times Workforce Summit & Awards WinnerStep into health

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Jenette Dyson
Teitl y swydd
Directorate Support Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
01902 695254

Os ydych yn cael problemau'n gwneud cais, cysylltwch â

Cyfeiriad
Building 12
New Cross Hospital
Wolverhampton Road
Wolverhampton
WV10 0QP
Rhif ffôn
01902 481900
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg