Job summary
Employer heading
Executive Business Support Officer - Sandwell Place Integration
NHS AfC: Band 5
Sandwell & West Birmingham NHS Trust is a friendly, integrated healthcare provider focused on improving the life chances and health outcomes of our diverse population.
We have three strategic objectives:
People: To cultivate and sustain happy, productive and engaged staff;
Patients: To be good or outstanding at everything we do;
Population: To work seamlessly with partners to improve lives;
We run services from Sandwell, City and Rowley Regis Hospitals, Birmingham & Midland Eye Centre, Birmingham Treatment Centre, the Lyng and Leasowes Intermediate Care Centre. Our GP practices and community teams provide care in schools, healthcare centres and at home.
Our next milestone is opening the Midland Metropolitan University Hospital (MMUH), a once in a career opportunity to shape care transformation within and beyond the hospital walls.
Developing and caring for our People is fundamental. We were one of the first Trusts to provide the Real Living Wage, as well as a Live and Work scheme to support people at risk of homelessness into paid work and training. We offer a range of staff benefits, health & wellbeing support and will help you to bring your ambition to life through our bespoke training and development programmes. As “People” is one of our three strategic objectives, we make a continued commitment to prioritise support for all our colleagues.
Healthcare services have a significant impact on the environment. We are committed to embedding sustainable practices. We expect all colleagues to support the delivery of our Green Strategic Plan and to drive positive changes in their department.
Job overview
We are looking for a highly motivated individual with previous Business Support Officer, Personal Assistant or Executive Assistant experience to join our Sandwell Health and Care Partnership team on a substantive basis. The team is hosted by Sandwell & West Birmingham Hospitals NHS Trust.
You will be expected to work flexibly to ensure that high quality business, administration and Executive Assistant support is provided at all times, enabling the Chief Integration Officer (CIO) and wider senior leadership partnership team to function effectively. You will be expected to provide a positive and efficient image of the Sandwell Health and Care Partnership and the host Trust.
In support of the CIO the postholder will undertake specific projects linked to the Sandwell Health & Care Partnership.
Main duties of the job
The successful candidate will provide high quality business and administrative support to the CIO including managing incoming mail, telephone calls, messages and co-ordinating executive and senior management meetings.
The post holder will require previous experience of working for senior management/executive directors including extensive diary and mailbox management, administration of corporate meetings and the ability to produce accurate minutes and actions logs.
The postholder should have an understanding and overview of the work of the CIO, and the Partnership enabling the postholder to fully support the CIO and to prioritise and manage their own workload in an informed and effective manner.
The successful candidate will work alongside a team of Executive Assistants within the Host Trust and will contribute to the running of an efficient corporate office. The post holder will also be required to cover in periods of absence of other Executive Assistants.
The post holder will be based at Sandwell General Hospital but will be required to work across different sites, including Sandwell Council Offices.
Finally, the successful candidate must possess strong communication skills in order to build relationships with the Partnerships team, host organisation Executive Directors and Executive Assistant team and other key stakeholders.
Working for our organisation
The Sandwell Health & Care Partnership is where our local health and care partners work together to drive greater levels of integration and coordination between services that support our Citizens. Our aim is to work together as one team so that we can improve the all age physical and mental health and wellbeing of the people in Sandwell.
The Partnership is hosted by Sandwell and West Birmingham NHS Trust (SWBT), an integrated care organisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.
The new acute hospital, the Midland Metropolitan University Hospital (MMUH), provides care to our local population from first class, purpose-built premises. The new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities.
As host, the Trust have three newly emerging strategic objectives:
- Our People – to cultivate and sustain happy, productive and engaged staff
- Our Patients – to be good or outstanding in everything we do
- Our Population – to work seamlessly with our partners to improve lives
Detailed job description and main responsibilities
Please see attached Job Description and Person Specification for full details of what this role entails.
Person specification
Experience
Essential criteria
- Ability and experience of working as part of a senior management/executive team
- Extensive PA experience
- Experience of working autonomously within a senior management/executive environment
Desirable criteria
- Experience within NHS or similar setting
Qualifications
Essential criteria
- NVQ 3 or equivalent
- Proficient use of Microsoft Office: Outlook, Word, Excel, PowerPoint
- Minimum education to GCSE or equivalent
Other Skills
Essential criteria
- Ability to communicate effectively, concisely and articulately at all levels
- Ability to manage own workload and coordinate effectively
- Excellent organisation skills with the ability to balance competing needs and delegate where appropriate
- High degree of accuracy and attention to detail e.g. taking and transcribing complex minutes
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Becky Edwards
- Job title
- Acting Senior Executive Assistant
- Email address
- [email protected]
- Telephone number
- 0121 507 4818
- Additional information
Sian Thomas
Chief Integration Officer (interim)
07483410127
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