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Job summary

Main area
Admin
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday - Friday 12midday - 8pm)
Job ref
436-6487563
Employer
Birmingham and Solihull Mental Health NHS Foundation Trust
Employer type
NHS
Site
Zinnia Centre
Town
Sparkhill
Salary
£22,383 yearly
Salary period
Yearly
Closing
07/08/2024 23:59

Employer heading

Birmingham and Solihull Mental Health NHS Foundation Trust logo

Band 2 Receptionist - Zinnia Centre

Band 2

Please note that this post may close earlier than the indicated closing date if a sufficient number of applications are received.

Job overview

To undertake a range of reception and clerical duties as part of the administration team.  Implementing appropriate procedures in order to contribute to patient care.  To work as part of a team of administrators to provide a comprehensive customer care to the clinical service.  

This position will be Monday to Friday 12midday to 8pm 

Main duties of the job

   To organise transport on behalf of patients, in line with Trust Policy.

         To prioritise admin/clerical tasks in order of urgency referring to the ward managers/ward administrator when there is a need to request additional guidance and support.

         Responsible for incoming and outgoing post, parcels and supplies.  Recording, signing and obtaining signatures for all recorded mail.

·         Assisting with ordering of supplies, i.e. stationery.

·         Provide photocopying, faxing and scanning service.

        Responsible for maintaining room booking diary in order to coordinate and monitor the bookings for all available rooms in the unit. 

         Responsible for issuing and maintenance of keys, passes, alarms, telephones etc in line with Trust Procedures.

         Responsible for the safe custody of specimens for delivery to Pathology services and specimens for collection by courier service, where applicable.

         Responsible for monitoring the fire alarm system for pre-alarms, alerting engineers should pre-alarm occur and Fire Alarm 999, where applicable.

Working for our organisation

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust.  Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year.  We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community.  If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.

Detailed job description and main responsibilities

Please see attached the job description and person specification for main roles and responsibilities 

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

Person specification

TRAINING AND QUALIFICATIONS

Essential criteria
  • English GCSE or equivalent

KNOWLEDGE AND EXPERIENCE

Essential criteria
  • Reception/Customer Care experience
  • Understanding of patient confidentiality and data protection

Skills

Essential criteria
  • Ability to work as part of a team

Employer certification / accreditation badges

We are a Living Wage EmployerPositive about disabled peopleDefence Employer Recognition Scheme (ERS) - BronzeStonewall Health ChampionsDisability confident employerArmed Forces Covenant

Applicant requirements

The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Bernie Flaherty
Job title
Support Services Manager
Email address
[email protected]
Telephone number
01213012172
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