Job summary
Employer heading
Ward Clerk - B2 Trauma
NHS AfC: Band 2
Job overview
We are looking for an efficient and well organised Ward Clerk to join Ward B2, Trauma ward.
Our successful candidate will have good administration skills, excellent customer service skills, the ability to prioritise the demands of a busy environment, work autonomously, and be able to prioritise and work well within a team, be able to communicate effectively with members of the public both face-to-face and offer the phone.
Main duties of the job
To ensure that patient’s medical records are maintained in the correct manner from admission to discharge and also provide an efficient reception, telephone and clerical service to the ward.
Working for our organisation
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as ethnically diverse, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.
The Dudley Group NHS Foundation Trust recognises the values and transferable skills that the Armed Forces community bring and recognise their compatibility with NHS roles.
We are committed to home life balance through flexible working and making reasonable adjustments where possible.
Detailed job description and main responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
Person specification
Qualifications & Education
Essential criteria
- English Language, GSCSE C or above/equivalent
Desirable criteria
- NVQ Level 3 Business & Administration
Knowledge & Training
Essential criteria
- Working knowledge of Microsoft Office packages
- Computer literate
- Undertake further bespoke computer training
- Understanding of confidentiality
- Demonstrate a knowledge of duties required for the post
- Willing to undertake further training/development
Desirable criteria
- Working knowledge of Patient Management System
Experience
Essential criteria
- Experience of using computer database systems
- Previous experience of working within the NHS
- Working in Customer Care dealing with the public
- Previous experience of clerical or administrative duties
- Work without direct supervision
- Flexible duties to meet service needs
Communication & Relationship Skills
Essential criteria
- Articulate - efficient communication skills
- Reception/Telephone skills
- Ability to work as part of a multi-disciplinary team
- To provide an efficient service within a busy environment
Analytical & Judgement Skills
Essential criteria
- Able to use own initiative and work on your own
Planning & Organisational Skills
Essential criteria
- Organisational skills
- Enjoy a varied workload
Physical Skills
Essential criteria
- Accurate keyboard skills
- Legible handwriting
- Attention to detail
- Motivated
- Able to work alone for periods of time without close supervision
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Sabrina Sandhu
- Job title
- Lead Nurse
- Email address
- [email protected]
- Telephone number
- 01384 456111
- Additional information
Sabrina Sandhu - Lead Nurse B2 Trauma
Email: [email protected]
Ext 2774
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