Job summary
Employer heading
Administrator
NHS AfC: Band 2
Job overview
Are you looking for a busy varied role ?
We are looking for an experienced administrator to join our busy Radiology Admin team, primarily within our booking team. This role may offer the opportunity to work across all 3 sites within the Dudley Group of Hospitals.
Main duties of the job
To attend patients on the CRIS system
To book appointments using the Cris system
To deal with queries regarding referrals or appointments
To transfer and import Radiology Images
To update patient details on PAS system
Working for our organisation
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as ethnically diverse, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD department. These include topics such as communication, wellbeing, team development, cultural competency, and values, plus much more. For those in a Management/Leadership role, there are additional programmes to support you to develop the skills you need. These include our Managers Essentials Programme and a Leadership Programme that all managers will attend as part of your Dudley Managers Induction. Our Learning Prospectus is a great way to discover the details behind what’s available for you here at The Dudley Group
We are committed to home life balance through flexible working and making reasonable adjustments where possible
Detailed job description and main responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
Person specification
Qualifications
Essential criteria
- Educated to GCSE O level standard or equivalent in English Language and Maths. Grade C or above , OR relevant experience in a similar NHS role.
Desirable criteria
- ECDL
- NVQ Level 2 in Customer Service
Knowledge
Essential criteria
- Understanding of Risk Management, Data Protection and Information Governance
- Knowledge and understanding of Trust values & behaviours
Desirable criteria
- Experience of using RIS, and OASIS , IEP or similar systems in a NHS environment
- Understanding Radiology workflows
Experience
Essential criteria
- Knowledge and experience of accurate Data Entry on a PC
- Able to cope in a pressurised environment
Desirable criteria
- Customer service Experience
communication
Essential criteria
- Able to work using own initiative and as part of a team
- Able to communicate with staff and members of the public at all levels
Desirable criteria
- Experience to coach and mentor new users of system
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Nikki Wassall
- Job title
- Administration Manager
- Email address
- [email protected]
- Telephone number
- 01384 456111
- Additional information
Ext 3656
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