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Job summary

Main area
Complex Nutrition
Grade
Band 3
Contract
Permanent
Hours
Part time - 21 hours per week
Job ref
253-0624-6252380-A
Employer
The Dudley Group NHS Foundation Trust
Employer type
NHS
Site
Russells Hall Hospital
Town
Dudley
Salary
£22,816 - £24,336 Pro Rata Per Annum
Salary period
Yearly
Closing
30/07/2024 23:59

Employer heading

The Dudley Group NHS Foundation Trust logo

Nutrition team administrator

Band 3

Job overview

An exciting opportunity has arisen in the complex nutrition team for a new full time position for an administration coordinator. We run the first and only complex nutrition virtual ward in the country and need a friendly band 3 administrative coordinator to help us deliver quality care to our patients. We are a small team and would welcome anyone interested to call us for a chat about the role. 

Virtual Wards are a national initiative and defined as "A Virtual ward is a safe and efficient alternative to NHS bedded care which is enabled by technology" NHS England and NHS Improvement.

We are looking for an enthusiastic, self-motivated individual with excellent interpersonal and communication skills, both written and verbal. Excellent organisational skills are essential. You must have the ability to use your own initiative and manage, prioritise and complete their workload with autonomy and as part of the team.  A good level of IT experience/computer skills is required as managing data on a daily basis will be required.

Main duties of the job

The qualities we are looking for in successful applicants are:

Excellent communication and time management skills.

Good IT skills including Microsoft Office, with a good understanding of computer data processing.

Good working knowledge of administrative and coordinating practice.

Ability to work both independently and also as part of the wider team, within an agreed level of competence.

Receive referrals from a number of agencies.  Coordinating patient reviews

Maintain and develop database monitoring

Discuss any relevant matters with families and carers to support good communication and care delivery

Recording patient information on trust systems 

Be responsible for ordering and monitoring stock level for the service

Be flexible in approach to duties and receptive to change

Taking and recording accurately telephone messages and answer-phone messages

Maintain data as required by the service

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Working for our organisation

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”.  We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as ethnically diverse, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD department. These include topics such as communication, wellbeing, team development, cultural competency, and values, plus much more. For those in a Management/Leadership role, there are additional programmes to support you to develop the skills you need. These include our Managers Essentials Programme and a Leadership Programme that all managers will attend as part of your Dudley Managers Induction. Our Learning Prospectus is a great way to discover the details behind what’s available for you here at The Dudley Group.

We are committed to home life balance through flexible working and making reasonable adjustments where possible

Detailed job description and main responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

Person specification

Qualifications and Education

Essential criteria
  • GCSE or equivalent in English - grade C or above

Knowledge and Training

Essential criteria
  • Willing to undertake training to meet the requirements of the role, in an ever-changing NHS.
Desirable criteria
  • Evidence of researching position applied for

Experience

Essential criteria
  • Proficient in the use of Microsoft Office programs (i.e. Word & Outlook).
  • Demonstrates an understanding of confidentiality
  • Able to deal with a steady flow of work and sudden episodes of heavy influx of work.
  • Reliable
  • Ability to work as part of a team
  • To support the Trust’s vision and values.
  • Excellent oral and written communication skills.
Desirable criteria
  • Knowledge of NHS administration procedures
  • Knowledge of medical terminology.
  • Previous experience/ knowledge of using Excel.
  • Proficient in the use of hospital administration systems.
  • Previous experience / knowledge of specialty.
  • Flexible and adaptable

Analytical and Judgement skills

Desirable criteria
  • Ability to use initiative

Equality, Diversity, Inlcusion and Trust Values

Essential criteria
  • Able to provide safe, caring, and effective services
  • Values and behaviours that reflect the Trust values of Care, Respect and Responsibility
  • Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.ENEI Gold '22Care Leaver CovenantNHS Pastoral CareArmed Forces Covenant Bronze Award

Documents to download

Apply online now

Further details / informal visits contact

Name
Izzie Gibson/Lauren Byrne
Job title
Nutrition Clinical Nurse Specialist
Email address
[email protected]
Telephone number
01384 456111
Additional information

Please call 01384 456111 extension number 2305 for complex nutrition team.

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