Skip to main content
Please wait, loading

Job summary

Main area
reception
Grade
Band 2
Contract
Permanent
Hours
Part time - 22.5 hours per week
Job ref
225-DIV1-7041839
Employer
The Royal Wolverhampton NHS Trust
Employer type
NHS
Site
Cannock Chase Hospital - outpatients department
Town
Cannock
Salary
£24,169 pro rata
Salary period
Yearly
Closing
04/05/2025 23:59

Employer heading

The Royal Wolverhampton NHS Trust logo

Receptionist

Band 2

 

 

Job overview

we have an exciting opportunity for a receptionist to join our busy team in cannock out patients.

We have a 28 roomed multi-specialised department, which is open Monday to Friday 8-6.

We have 22.5 hours per week available, worked flexibly between monday and friday. 

See attached job description for main duties.

Main duties of the job

see attached job description. 

Excellent communication skills are essential, as well as a caring compassionate personality and a desire to help others.

You will be dealing with members of the public on a daily basis so a cheerful helpful disposition would be an advantage. 

 

Working for our organisation

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve.  We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Detailed job description and main responsibilities

Booking patients in and out of the department.

Making further appointments/ adding to waiting lists as required.

Completing back office functions / administrative duties when needed.

Dealing with telephone and face to face enquiries.

Helping colleagues and other members of the multi-disciplinary team.

Liaising with Consultants and other staff

Person specification

Experience

Essential criteria
  • Previous experience of a receptionist role in an NHS setting
Desirable criteria
  • previous experience as a receptionist in any role

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveCare quality commission - GoodArmed Forces Covenant Gold AwardDisability confident employerNursing Times Workforce Summit & Awards WinnerStep into health

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Gemma Godwin
Job title
Admin team leader
Email address
[email protected]
Telephone number
01543 576077

If you have problems applying, contact

Address
Building 12
New Cross Hospital
Wolverhampton Road
Wolverhampton
WV10 0QP
Telephone
01902 481900
Apply online nowAlert me to similar vacancies