Job summary
- Main area
- Administration
- Grade
- B
- Contract
- 21 months (The apprenticeship programme is approximately 18 months plus 3 months End Point Assessment (EPA))
- Hours
- Full time - 37.5 hours per week (5 days)
- Job ref
- DP-BAA-37.5-HUB
- Employer
- Summerhill Services Limited
- Employer type
- Private Sector
- Site
- SSL Hub,
- Town
- Birmingham,
- Salary
- £12,514 Under 18 £12,528.00, 18-20 £16834.50, 21+ £24321.87 per annum
- Salary period
- Yearly
- Closing
- 10/02/2025 23:59
Employer heading
Level 3 Business Administrator Apprentice
B
Job overview
Post: Level 3 Business Administrator Apprentice
Post: 37.5 fixed term, (approx 21 months)
Salary: Under 18 £12,528.00, 18-20 £16834.50, 21+ £24321.87 per annum
Base: SSL Hub
SSL are looking for an individual who would thrive being a critical support to a friendly and professional team across diverse business functions based at our Hub offices.
We recognise you will be learning on the job but if you can see yourself developing your administration skills and taking pride on being professional, confidential, organised, able to juggle tasks/priorities etc, we need you!
Applicants must have the right to work in the UK and have been resident in the UK for a minimum of 3 years.
Main duties of the job
The Apprentice will take on their own tasks and responsibilities whilst learning on the job with SSL colleagues and through an external training provider. Formal learning will include a range of administration skills such as: IT, record keeping and document creation, effective decision making, interpersonal/communication skills, quality standards, planning, organisation, and project management.
Skills will be applied to Hub administration and secretarial activities, across Logistics and Transport, Executive and Senior Leadership Teams and Corporate Services including Finance, Procurement, HR, and Media and Communication, and Sustainability and Property.
Working for our organisation
At SSL, we work in partnership with Birmingham and Solihull Mental Health Foundation Trust (BSMHFT), to deliver facilities management, transport and other support services to over 50 sites across the West Midlands. Our team keeps expanding and since our establishment, in 2012, we have grown rapidly though the acquisition of new sites and services. At SSL we take pride in our focus to support and contribute to the Trust’s aim which is to help people get better and challenge the stigma associated with mental illness. We are committed to continuous development of our practices and people and the provision of a fair and friendly work environment for everyone.
Sustainability – All staff are expected to support SSL in meeting our ‘Green’ objectives, being responsible and considerate with regards to all ‘resources’ used and acting to minimise waste (e.g., products purchased, miles travelled, or power used). SSL is mandated to meet national carbon net zero targets and is being performance managed towards that achievement. Every member of staff wishing to work for SSL is expected to contribute to a greener and more sustainable organisation.
For more information visit: www.ssl-delivermore.com
To check all our vacancies visit:
https://bit.ly//SummerhillservicesJob
Detailed job description and main responsibilities
Key responsibilities
· Work effectively, efficiently, and confidentially to a high standard.
· Comply with any SSL or Trust processes, standards, or written instructions.
· Undertake general administration duties such as arranging meetings, filing, creating letters, distributing minutes or other communications, creating reports, chasing actions etc.
· Provide administration support to the executive Team PA in meetings and diary management, take minutes of meetings to support the executive team or general SSL meetings.
· Support the Executive Team PA to co-ordinate project activities required in relation to business development activities for the business, directed by the Executive Team.
· Support with the management of and monitoring of in-boxes for Hub departments.
· To provide a comprehensive and effective administrative support service to the Transport and Logistics and Administration Department.
Please read the Job Description. Person Specification, and outline of the Apprentice Qualification document to gain a greater understanding of how you meet this role.
Please ensure that when you are answering the questions which ask you explain how you meet the qualification, experience, and personal qualities you explain in detail how you meet them. It is not sufficient to say you meet them, we need to understand how.
Should you have any questions, please do not hesitate to contact Derryth Palmer (Training, Leaderships and Early Years Manager) via [email protected]
Person specification
Qualifications Formal & Vocational Training
Essential criteria
- Committed to complete a Level 3 Business Administration Apprenticeship.Level 1 Functional Skills in both Maths & English or GCSE Grade D/3 or above in both.Ability to pass Level 2 Functional Skills in Maths and English or GCSE Grade C/4 or above if not already achieved.
Desirable criteria
- Maths and English GCSE Level 4/C or above.
Knowlege & Experience
Essential criteria
- Work Experience/Experience of working in an office environment. Ability to work well under pressure and manage multiple tasks simultaneously. Experience of utilising Microsoft Office Skills Ability to work as part of a Team and keep manager informed of progress made on tasks. Good telephone manner and ability to take telephone messages accurately. Good numeracy skills.
Desirable criteria
- Customer Service Experience Experience of working within a facilities environment not essential but desirable
Skills and personal Qualities
Essential criteria
- Ability to communicate effectively at all levels (internally and externally). Motivated to work independently with minimal supervision. To communicate clearly and concisely both verbally and in writing. Professional, courteous, reliable, honest and enthusiastic. Able to maintain strict confidentiality. Work well within a team.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Derryth Palmer
- Job title
- Training, Leaderships and Early Years Manager
- Email address
- [email protected]
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