Job summary
- Main area
- Pharmacy
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Flexible working
- Job ref
- 381-CO-6333825
- Employer
- Sandwell and West Birmingham NHS Trust
- Employer type
- NHS
- Site
- Sandwell and West Birmingham Hospitals NHS Trust.
- Town
- Birmingham
- Salary
- £22,816 - £24,336 Pro rata
- Salary period
- Yearly
- Closing
- 07/07/2024 23:59
Employer heading
Clerical Support Officer - HCD and Homecare Med
NHS AfC: Band 3
Sandwell & West Birmingham NHS Trust is a friendly, integrated healthcare provider focused on improving the life chances and health outcomes of our diverse population.
We have three strategic objectives:
People: To cultivate and sustain happy, productive and engaged staff;
Patients: To be good or outstanding at everything we do;
Population: To work seamlessly with partners to improve lives;
We run services from Sandwell, City and Rowley Regis Hospitals, Birmingham & Midland Eye Centre, Birmingham Treatment Centre, the Lyng and Leasowes Intermediate Care Centre. Our GP practices and community teams provide care in schools, healthcare centres and at home.
Our next milestone is opening the Midland Metropolitan University Hospital (MMUH), a once in a career opportunity to shape care transformation within and beyond the hospital walls.
Developing and caring for our People is fundamental. We were one of the first Trusts to provide the Real Living Wage, as well as a Live and Work scheme to support people at risk of homelessness into paid work and training. We offer a range of staff benefits, health & wellbeing support and will help you to bring your ambition to life through our bespoke training and development programmes. As “People” is one of our three strategic objectives, we make a continued commitment to prioritise support for all our colleagues.
Healthcare services have a significant impact on the environment. We are committed to embedding sustainable practices. We expect all colleagues to support the delivery of our Green Strategic Plan and to drive positive changes in their department.
Job overview
The Pharmacy team is looking to expand their High-Cost Drugs and Homecare Team.
Shortly after the opening of our new hospital, MMUH in October 2024, the HCD & Homecare team are looking forward to moving to a new office space located in the Sheldon Block Pharmacy, next to the Eye Centre.
As a result of this upcoming event, we are now seeking a conscientious, motivated, and meticulous individual to support the team in all aspects of clerical work undertaken within our friendly team.
You will require recent experience of working within a financial office environment, possess either an NVQ Level 3 in accounting, or equivalent quals/level of experience in paying invoices accurately and dealing with anomalies and credits. You will possess excellent communication skills as you work collaboratively with team individuals , our Homecare companies as well as a multi-disciplinary team both within and external.
Experience of working with High-Cost Drugs and Homecare Medicines is desirable but not essential as full training will be given to the successful candidate.
We welcome candidates who do not hold a Level 3 in accounting/finance, as this could be offered as a development opportunity during employment.
If you believe you are the person who can fill such a post and meet the challenge, and would like further information, please contact - Marcell Fisher [email protected] Tel: 0121 507 5274
Main duties of the job
Your main duties in this role will include:
Invoicing
You will be working under the direct supervision of the High-Cost Drugs and Homecare Technical Team to:
Oversee the processing of all Homecare invoices. Reconciling invoices with Homecare prescription paperwork or scanned copies. Liaising with our Trust finance team to ensure timely payment to our Homecare providers. Acting as a focal point for our Homecare provider credit control teams, to investigate and resolve queries relating to price discrepancies, order quantities, delivery fees, VAT queries or any other irregularities, ensuring that any corrective action is taken in a timely manner.
Homecare Clerical Support Duties
With attention to detail you will be helping to ensure that all Homecare prescriptions and requests received in the hub are valid, tracked, and funding checks are carried out where applicable, in preparation for clinical checking and Homecare order generation. You will also assist the technical team in completing prescription checklists, photocopying, scanning and posting of prescriptions. Update relevant databases, answer the telephone, locate prescription copies in response to queries or incidents and carry out any filing duties.
For more information please see the Job Description and Person Specification.
Working for our organisation
Sandwell and West Birmingham NHS Trust (SWBT) is an integrated care organisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.
Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opens in 2024 and will provide care to our local population from first class, purpose-built premises. As a result, the base of this role may change to MMUH from 2024 (or beyond). If this is applicable to your role, you will be informed during the recruitment process and continuing your application with this understanding. The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities.
We have three newly emerging strategic objectives:
- Our People – to cultivate and sustain happy, productive and engaged staff
- Our Patients – to be good or outstanding in everything we do
- Our Population – to work seamlessly with our partners to improve live
Detailed job description and main responsibilities
This clerical support role will be based at the new Sheldon Block Pharmacy within the High-Cost Drugs and Homecare Team.
Please refer to the job description for further details on what this role has to offer.
Person specification
Experience
Essential criteria
- Recent experience of working within a financial office environment.
Desirable criteria
- Experience of supervising other office or support staff.
Qualifications, formal or informal.
Essential criteria
- Possesses either an NVQ Level 3 in accounting or equivalent level of experience/qualification.
Personal Qualities
Essential criteria
- Can give examples which highlight some of their personal qualities which are necessary for this post.
Management/Supervision/co-ordination skills
Essential criteria
- Able to manage own workload and prioritise tasks competently.
Desirable criteria
- Experience of supervising other office or support staff.
Communication/ verbal Skills.
Essential criteria
- Is able to speak and understand English without risk of misunderstanding.
- Can communicate appropriately via methods other than verbal, i.e. email.
Desirable criteria
- Ability to speak or understand a second language.
Knowledge
Essential criteria
- Knowledge of paying invoices and reconciling individual patient accounts.
- Knowledge of databases and spreadsheet applications.
- Knowledge of Microsoft office applications.
Mental Effort.
Essential criteria
- Able to maintain concentration through frequent interruptions.
- Able to switch from one task to another at short notice.
- Able to work in a pressured environment and meet strict deadlines.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Marcell Fisher
- Job title
- Lead Pharmacy Technician - HCD and Homecare Meds
- Email address
- [email protected]
- Telephone number
- 0121 507 5274
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