Job summary
- Main area
- UEC Improvement & Support Manager
- Grade
- NHS AfC: Band 7
- Contract
- Permanent: Full Time
- Hours
- Full time - 37.5 hours per week (Mon - Fri)
- Job ref
- 529-6400079
- Employer
- NHS Birmingham and Solihull Integrated Care Board
- Employer type
- NHS
- Site
- Alpha Tower
- Town
- Birmingham
- Salary
- £43,742 - £50,056 per annum
- Salary period
- Yearly
- Closing
- 11/07/2024 23:59
Employer heading
UEC Improvement & Support Manager
NHS AfC: Band 7
We are a Disability Confident Employer and actively welcome applications from people with a disability, and commit to shortlisting all such suitable applicants who meet the essential criteria for an interview. Please let us know of any reasonable adjustments you require in order to participate in the recruitment process.
Job overview
Birmingham and Solihull Integrated Care Board (BSol ICB) is looking to recruit a UEC Improvement & Support Manager. These posts will work within the Birmingham and Solihull Integrated Care System to support the development and project management of a busy portfolio of services to be delivered within the UEC portfolio.
The role will in particular focus on admissions avoidance schemes along with work that supports the system UEC strategy. And have particular reference to:
• The NHS 111 service
• Urgent Treatment Centre
• Alternative pathways to ED
These roles will work within the Urgent Emergency Care Improvement and Transformation Team within the Delivery Directorate of the ICB.
Post holders will be required to maintain constructive relationships with a broad range of internal and external stakeholders. Participating in relevant internal and external working groups, projects, services and initiatives to provide, information, analytical advice and expertise. The development and implementation of data collection systems to provide accurate and timely data will be essential in these roles. As will excellent presentation skills to facilitate clear provision of information in relation to often highly complex issues to a wide range of internal and external stakeholders.
The post holder will be responsible to the UEC System & Improvement Manager and may need to deputise for the UEC Management as required.
Main duties of the job
This role will involve hybrid working with potential for some home working with attendance required at Alpha Tower (Birmingham), Friars Gate (Solihull) or alternative location(s) within the system as may be required, including any current or new partner sites.
The ICB is committed to having a workforce which is representative of the population of Birmingham and Solihull. Our current staffing profile demonstrates that we are not as representative as we would like to be at this level within the organisation. We would actively welcome applications from males for this role.
The ICB is registered as a Disability Confident Employer. We actively welcome applications from applicants with a disability, and commit to shortlisting all such suitable applicants who meet the essential criteria for an interview. Please let us know of any reasonable adjustments you require in order to participate in the recruitment process.
Working for our organisation
Birmingham and Solihull Integrated Care System brings together local NHS, councils and voluntary, community and faith sectors to better serve our communities. With a population of circa 1.55 million, our vision is for Birmingham and Solihull to be the healthiest place to live and work, driving equity in life chances and health outcomes for everyone. For an chance to be part of the fantastic opportunity we have as an Integrated Care System, apply for this role today.
As a member of our system you will actively demonstrate system values in all that you do. You will be driven to address health inequalities and create an environment that is inclusive for all people.
In return NHS Birmingham and Solihull can offer you the opportunity to thrive and develop in a team that is supportive, ambitious and inclusive. You will have plenty of opportunities to build your skills and experience, with a chance to work with colleagues across our five Provider Trusts, two Local Authorities, voluntary organisations, Integrated Care Board (ICB) and NHS England to truly effect change and add value.
We are a Disability Confident Employer and actively welcome applications from people with a disability, and commit to shortlisting all such suitable applicants who meet the essential criteria for an interview. Please let us know of any reasonable adjustments you require in order to participate in the recruitment process
Detailed job description and main responsibilities
Please refer to the attached job description for a full description of the duties and responsibilities
Person specification
Qualifications
Essential criteria
- Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area
- Post-graduate degree in Management Studies or equivalent
- Significant experience of successfully operating in a politically sensitive environment
- Evidence of continued professional development
- Demonstrated experience of coordinating projects in complex and challenging environments
- Experience of managing risks and reporting
- Experience of drafting briefing papers and correspondence at SMT level
- Demonstrated experience in a Healthcare environment
Desirable criteria
- Experience of monitoring budgets and business planning processes
- Understanding of the public sector
- Comprehensive knowledge of project principles, techniques and tools, such as Prince 2 Foundation and Microsoft Project
Communication Skills
Essential criteria
- Ability to prepare and produce concise yet insightful A/I communications for dissemination to senior stakeholders and a broad range of stakeholders as required
- Experience of creating and giving presentations to a varied group of internal and external stakeholders
- Must have an understanding of the background to and aims of current healthcare policy in Birmingham and Solihull and appreciate the implications of this on engagement
- Should have an appreciation of the relationship between the Department of Health, NHSE and individual provider and commissioning organisations
- Experience of developing business cases and implementing service redesign
- Experience of using data and information to identify opportunities for improving services.
Analytical Skills
Essential criteria
- Ability to analyse very complex issues where material is conflicting and drawn from multiple sources
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making
- Numerate and able to understand complex financial issues combined with deep analytical skills
- Experience of setting up and implementing internal processes and procedures
- Knowledge of Financial Systems e.g. monitoring budget management, processing invoices and procurement
Planning Skills
Essential criteria
- Demonstrated capability to plan over short, medium and long - term timeframes and adjust plans and resource requirements accordingly
- Experience of setting up and implementing internal processes and procedures
Autonomy
Essential criteria
- Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales
Skills and Abilities
Essential criteria
- Experience of managing a team without direct line management
- Putting the long -term health, social care and well-being needs of the population first (“system first”)
- Working collaboratively with other leaders to achieve A/I excellence in everything we do in BSol
- Holding yourself and others to account for delivering better outcomes
- Being inclusive, supportive and empowering at all times
- Engaging and enabling those working towards the aims we have as a collective
Interpersonal Skills
Essential criteria
- You conduct yourself in a caring and considerate manner at all times.
- You are respectful to others and listen to others
- You operate with openness and honesty and ensure you are approachable in conducting your role
- Professionalism and understanding difference is key
Equality, Diversity & Inclusion
Essential criteria
- A demonstrable understanding of equality, diversity and inclusion with evidence of personal impact in these areas
Mobility
Essential criteria
- Ability to travel across sites as required
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Claudia Sharples
- Job title
- UEC System Improvement & Transformation Manager
- Email address
- [email protected]
- Telephone number
- 07881830839
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