Job summary
- Main area
- Fertility
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 284-24-6479721-DWNH-A
- Employer
- Birmingham Women's and Children's NHS Foundation Trust
- Employer type
- NHS
- Site
- Birmingham Women's Hospital
- Town
- Birmingham
- Salary
- £25,147 - £27,596 per annum
- Salary period
- Yearly
- Closing
- 31/07/2024 23:59
Employer heading
Administrator (Fertility Laboratory Services)
Band 4
Job overview
We invite applications for the exciting opportunity within the Birmingham Women’s Fertility Centre at Birmingham Women’s and Children’s NHS Foundation Trust.
The Fertility Centre has been providing exceptional care to couples and individuals experiencing fertility problems for over 40 years and is regionally, nationally and internationally recognised for its infertility care and research. We are an expert team employing a holistic approach to treatment. We are the only specialist fertility centre in the Midlands licensed to provide a full range of services from diagnosis of infertility to specialist fertility surgery, assisted conception treatment and have a nationally leading pre-implantation genetic diagnosis service.
Main duties of the job
The successful candidate will have strong administrative, clerical and communication skills and show a keen interest in our area. You will work closely with our Science Team whilst also being integrated within our Administrative structures.
The Fertility Department generally shut down for a period of time in December and there is an expectation that staff save up sufficient annual leave to cover this period.
Working for our organisation
Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families.
Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.
Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas. Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care. Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.
Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.
Detailed job description and main responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Women’s and Children’s NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Person specification
Qualifications
Essential criteria
- Secondary education
Knowledge
Essential criteria
- Clerical experience in a busy Clinical environment
- Confident in and experience of communication with the general public / patients
- Able to demonstrate sensitive and empathetic approach to patients
- Interest in the Administration of healthcare
- Good keyboard skills and accuracy in MSExcel and MSWord
Desirable criteria
- Previous experience of working with Fertility patients / donors
- Knowledge of The Human Fertilisation and Embryology Authority
- Experience of using an electronic patient record / Patient Administration system
Skills
Essential criteria
- Good standard of literacy and numeracy
- Ability to analyse working environment eg stock levels and to resolve or escalate as appropriate.
- Ability to assess behaviors of service users and escalate to supervisory staff as needed.
- Sensitive to the needs of patients, donors and staff
- Able to work under direction and as part of a team
- Reliable and conscientious
- Flexible and hard working
- Skillful at prioritizing and meeting tight deadlines
- Able to use tact, diplomacy and common sense
- Able to adapt to change
- Act as a positive role model to other team members
- Genuine interest in working within this area
- Hours worked:- Mainly Monday to Friday including public holidays
- Able to perform full range of manual handling required for the post.
Desirable criteria
- Good telephone manner
- General IT skills and willing to undertake further training to a level of proficiency
- Rota may include early starts and late finishes, long days. Rotational cover for weekend work.
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Julie Gardner
- Job title
- Deputy Director of Operations
- Email address
- [email protected]
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