Job summary
Employer heading
Referral Coordination Hub Clinical Nurse Specialist
NHS AfC: Band 8b
Job overview
The RCH Clinical Nurse Specialist will lead for the Referral Coordination Hub (RCH) bed management function within the WMCPC which includes, patient flow, escalation, system relationships and bed capacity management with the ultimate goal being to avoid any avoidable admissions, for service users being placed in quality assured local contracted beds and elimination of inappropriate OOA placements.
As a key member of the senior team, you will be expected to provide senior leadership and management support to the RCH teams managing patient flow within the WMCPC.
Main duties of the job
Provide a focal point for the day-to-day management of patient flow and flow and escalation issues, including bed management, supporting internal and external stakeholders to reduce waiting times, to ensure effective use of contracted stock, to lead and respond to escalations and to ensure robust processes are in place and followed in relation to flow (admissions and discharges).
Ensure that all digital systems are used efficiently and in real time to ensure relevant and accurate data is captured and reported on, patient flow systems are efficient, responsive, safe and are provided to the highest possible standards, in line with Trust values. You will use data effectively to ensure activity is forecast forward and empower a culture of doing tomorrow’s work today to improve flow.
Support the bed managers and referral hub team in the development, implementation, management and review of the WMCPC’s clinical and operational plans, policies and escalation protocols which support the management of patient flow and discharge in regard to use of beds.
Deputise for the WMCPC leadership team and/or represent the WMCPCin matters relating to the operational management of patient flow as required on ICS, acute, regional, provider calls as appropriate.
Ensure patient bed activity is balanced to meet key access targets, including admission flow, discharge case management, CRFD’s’s and discharge flow working alongside referral hub management team and WMCPC case managers.
Working for our organisation
Birmingham Women’s and Children’s NHS Foundation Trust is the Lead Provider of the West Midlands CAMHS Provider Collaborative (WMCPC) - an integrated provision of specialist mental health, learning disability and autism services, for young people aged 12-18.
Provider collaboratives like ours have been established across England to encourage closer regional partnership working. This means that for the first time, pathway and budget management is WMCPC’s responsibility, giving us the autonomy and opportunity to reinvest savings into community and step-down services that our region’s young people need the most.
Here in the West Midlands - and across the country – those who need an inpatient admission experience either a long wait for a bed or are admitted to hospitals far from home.
We hope that by working collaboratively, using local data and listening and engaging with our service users, we will be able to reduce the number of young people admitted to inpatient services, drive down length of stay, bring care closer to home and ultimately improve the outcome and experience of every young person we see.
Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.
Detailed job description and main responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Women’s and Children’s NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Person specification
Qualifications
Essential criteria
- RMN or RNLD
- Achieved, working towards, or prepared to work Masters level qualification or equivalent experience
- Evidence of ongoing personal and professional development
Knowledge
Essential criteria
- Significant operational management and/or clinical leadership experience
- Proven experience of successful financial management
- Excellent communication skills, including written verbal presentation skills
- Experience of identifying and delivering quality improvement and service improvement initiatives
- Experience of successful inter-agency working
- Knowledge of the national policy agenda in relation to discharge
Desirable criteria
- Proven experience of managing a multi-disciplinary team
- Demonstrate experience of improving quality for service users and carers
- Experience of managing successful change
Analytical and Judgement Skills
Essential criteria
- Analytical rigour- presents data and conclusions in a logical way, undertakes robust risk and impact management , seeks others’ views to test own thinking
- Decision making – sensitive to complex political and organizational issues; decisive in times of change, challenge, and ambiguity
- Communication- builds rapport through consistent, confident and open communication style; routinely checks for understanding to test receipt of messages; energises; convinces and persuades; is honest and encourages honesty of message
- Relationships- awareness of and works collaboratively with key decision makers, promotes partnership and collaborative working within teams; demonstrates the ability to seek out and harness the views and contributions of others
- Business thinking- understand external content at national and local level, translates context and purpose to enable teams to see their contribution
- Team leadership and management- effectively lead and support a multi-agency and multi-professional team
- Self-awareness- knows own strengths and development needs, empowers others to ensure goals are achieved, adopts a can-do approach
- Self-management- demonstrates resilience, recognizes anxieties of others, and helps them to manage appropriately, absorbs criticism constructively
- Personal integrity -strong commitment to openness, honesty, inclusiveness, and high standards
Personal Skills
Essential criteria
- Self-motivated and ability to work autonomously
- Demonstrates ability to work as part of a team and be flexible
- Good listener
- Excellent oral and written communication skills
Other Requirements
Essential criteria
- Be aware and demonstrate trust values
- To travel to contracted sites where required
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Jo Hemming
- Job title
- Ass Director of Quality Assurance & Improvement
- Email address
- [email protected]
List jobs with Birmingham Women's and Children's NHS Foundation Trust in Nursing and Midwifery or all sectors