Job summary
- Main area
- Training & Compliance, Temporary Staffing Department
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 820-6442579-COR
- Employer
- Birmingham Community Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Priestley Wharf
- Town
- Birmingham
- Salary
- £22,816 - £24,336 per annum
- Salary period
- Yearly
- Closing
- 02/08/2024 23:59
Employer heading
Band 3 Training & Compliance Officer
NHS AfC: Band 3
Job overview
If you are looking for an opportunity to be part of a small friendly motivated team which will help you to develop your administrative and customer service skills then look no further. A vacancy has arisen within the Training & Compliance team and Birmingham Community NHS Foundation Trust Bank Team would like to invite interested applicants to apply for the role of Training & Compliance Officer to help them manage the Trust temporary workforce. If you are innovative, motivated and look forward to new challenges then this is the perfect post for you post for you.
The Temporary Staffing Service is a busy and diverse working environment which provides temporary clinical and administration staff to services across Birmingham. We pride ourselves on providing high quality dedicated Bank members to meet staffing shortfalls in our clinical and non-clinical services.
Main duties of the job
Identify and prioritise bank workers requiring mandatory training updates, and regularly review progress made on the training on an individual basis.
Contact bank workers to support them in booking training or accessing training online sessions and ensure bank workers have the appropriate access rights.
Support bank workers with training queries
Ensure reminders are made to bank workers in order to maximise attendance and training compliance through telephone, text, email or letter.
Ensure records of training progress are maintained on shared databases, the bank management system and on the Electronic Staff Record (ESR).
Book training as appropriate directly on the OLM module within ESR.
Book training with Learning & Development for e-learning sessions.
Working for our organisation
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
Detailed job description and main responsibilities
As part of the Temporary Staffing Service, provide efficient business focussed administration and support to the Compliance function of the Temporary Staffing Service on a day to day basis, contributing to the efficient and effective running of all compliance-related functions
within the Department.
To establish and maintain compliance for all bank workers in relation to training, right to work, criminal records checks, professional registrations and any other statutory or mandatory compliance.
Person specification
Qualifications
Essential criteria
- Good Standard of general Education GCSE level/equivalent
Desirable criteria
- Word Processing Qualification
Experience
Essential criteria
- Ability to demonstrate extensive experience in a similar administrative / business support role
- Ability to demonstrate experience of maintaining office systems, including extensive use of computerised systems and filing
Desirable criteria
- NHS workplace experience
Skills/knowledge
Essential criteria
- Ability to populate and monitor data bases/ spreadsheets
- Thorough understanding of Microsoft Office (incl. Excel and Word)
- Excellent communication skills, both verbal and written
- Ability to work in a challenging and busy environment whilst meeting tight deadlines
Personal qualities
Essential criteria
- Excellent organisational skills
- Committed team player
- Personable and confident in communicating with all levels of staff
Desirable criteria
- Positive attitude and highly self motivated and can motivate others
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Tina Sharma
- Job title
- Systems & Compliance Manager
- Email address
- [email protected]
- Telephone number
- 0121 466 7410
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