Job summary
Employer heading
Band 3 Team Administrator
Band 3
Job overview
Birmingham Community Healthcare NHS Foundation Trust Immunisation Team is responsible for the delivery of the national school based vaccination programme which includes Influenza, HPV, and Teenage booster along with opportunistic offer of MMR vaccinations. We deliver this service across Birmingham and Solihull .
The service also delivers the neonatal Hepatitis B vaccination programme.
We are looking for enthusiastic and self-motivated Band 3 Immunisation Team Administrator to join our team.
The successful candidates will be a primary point of contact for liaison within the clinical team, giving information and guidance to patients, carers, relatives and staff, appropriate to the role.
They will work closely with neonatal services, supporting the management of referrals for the neonatal hepatitis B vaccination programme. They will be required to work on their own initiative and organise their own workload without direct supervision on a daily basis to ensure deadlines.
The successful candidate will work closely with the Senior Administrator undertaking a comprehensive range of administrative duties, being responsible for the maintenance and updating of efficient filing systems.
Main duties of the job
To provide a comprehensive administrative support to the School age immunisation team including preparing letters, minutes of meetings and other documentation. Implement and maintain central filing systems for patient records, patient information.
Undertake office duties such as photocopying and replenishing information as required . Answer non-clinical queries from clients and their relatives seeking advice.
Liaise with partners to promote immunisation uptake across the area including booking of immunisation sessions/clinics.
Working for our organisation
IMPORTANT
· Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.
Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address
Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics, educational establishments and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for better care and healthier communities, we want to hear from you
Detailed job description and main responsibilities
For further details on the main responsibilities, please see the attached job description and person specification.
Person specification
Qualification/ Training
Essential criteria
- GCSE passes in English and Math or equivalent qualification / experience
- OCR/RSA ll or equivalent NVQ 3 – Business Administration or equivalent
Experience
Essential criteria
- Demonstrates ability to communicate with people in a courteous and sensitive manner
- Competent computer user i.e. Microsoft office systems i.e. power point, excel
- Strong organisational and prioritisation skills.
- Ability to manage own time effectively and flexibly
- Ability to set up/manage effective administrative systems
Desirable criteria
- Manage office dairy
Skills and knowledge
Essential criteria
- Knowledge of various IT packages.
- Ability to operate all office based equipment.
- Ability to build effective working relationships within a multi-disciplinary team.
- Ability to develop and input on basic databases and to produce reports
- Show understanding of the importance of confidentiality
- Demonstrates willingness to respond effectively to customers and staff queries.
Personal qualities
Essential criteria
- Motivated personality.
- Excellent interpersonal skills.
- Professional flexible approach to work.
Other job requirements
Desirable criteria
- Car owner/driver
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Anne- Marie Hackett
- Job title
- Continuity & Development Senior Administrator
- Email address
- [email protected]
- Telephone number
- 07714 489844
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