Job summary
Employer heading
Band 3 HMP Administrator
Band 3
Job overview
Please note, Sponsorships are not provided for this post.
An exciting opportunity has arisen in HMP Birmingham Healthcare for the post of Administrator to support our clinical managers
Main duties of the job
The post holder will hold NVQ Level 2 or equivalent qualification; Knowledge of detailed secretarial procedures and software programmes such as Word, Excel, PowerPoint, E-mail, Outlook and ideally a knowledge of Systm1 clinical system.
Previous experience of working within a secure prison setting would be desirable.
Working for our organisation
IMPORTANT
· Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.
· Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address.
Be Part of Our Team...
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.
Detailed job description and main responsibilities
For further details on the main responsibilities, please see the attached job description and person specification.
Person specification
Qualifications
Essential criteria
- RSA II or OCR Equivalent word processing or administrative subject.
- NVQ Level II in Business Administration / Customer Service or equivalent experience
- GCSE certificate in English and Maths
Experience
Essential criteria
- Experience in preparation and use of complex IT and data systems, presenting complex written and verbal information.
- Relevant experience in an administrative role.
- Experience of call handling and customer care
Desirable criteria
- Experience of working in a health or custodial setting
Knowledge
Essential criteria
- Excellent organisational/ prioritisation skills and the ability to meet deadlines, often working with sensitive or contentious information within varying environments.
- Work effectively on own initiative or as part of a team.
- Excellent verbal, written and interpersonal communication skills.
- Competent user of MS Word, Excel, PowerPoint and Patient Clinical Systems.
- Ability to manage under pressure; work to tight deadlines, evidencing excellent time management
- Experience in dealing with a range of disciplines.
Personal Qualities
Essential criteria
- Ability to maintain confidentiality at all times
- Positive, energetic, enthusiastic in outlook and able to set a good example
- Able to work independently or as part of a team.
- Ability to communicate at all levels
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Michele Ramkissoon
- Job title
- Primary Care Clinical Service Manager
- Email address
- [email protected]
- Telephone number
- 0121 598 8002
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