Job summary
- Main area
- Adult Community Services
- Grade
- Band 3
- Contract
- Permanent: Substantive
- Hours
- 37.5 hours per week (Full Time)
- Job ref
- 820-6436990-COM
- Employer
- Birmingham Community Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Church lane health centre
- Town
- Birmingham
- Salary
- £22,816 - £24,336 per annum
- Salary period
- Yearly
- Closing
- 29/07/2024 23:59
Employer heading
Band 3 IMT Cluster administrator - East Locality
Band 3
Job overview
***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***
The Cluster Administrator is an exciting role supporting city wide District Nursing Teams with the administrative function that enable clinical care to be delivered in patient homes. We have 1 post available which will involve supporting teams across a number of sites in the East locality.
Main duties of the job
To provide a comprehensive administrative support to the Integrated Multi-Disciplinary Team including typing of letters, minutes of meetings and other documentation. Implement and maintain central filing systems for patient records, patient information, care plan documentation and staff documentation. Undertake office duties such as photocopying and replenishing information as required by the District Nurses. Answer non-clinical queries from clients and their relatives seeking advice from the Nursing Staff.
Working for our organisation
IMPORTANT
· Please ensure you check your TRAC account regularly as this is how we will communicate with you during the shortlisting and selection process.
· Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including BUSINESS EMAIL ADDRESS, telephone contact details and postal address
Be Part of Our Team...
Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for better care and healthier communities, we want to hear from you.
Detailed job description and main responsibilities
To provide a comprehensive administrative support to the Integrated Multi-Disciplinary Team including typing of letters, minutes of meetings and other documentation. Implement and maintain central filing systems for patient records, patient information, care plan documentation and staff documentation.
Undertake office duties such as photocopying and replenishing information as required by the District Nurses.
Answer non-clinical queries from clients and their relatives seeking advice from the Nursing Staff.
Part of the interview process will include an English and Maths Test.
Person specification
Qualifications
Essential criteria
- GCSE English Grade C or above or equivalent/or equivalent experience GCSE Maths Grade C or above or equivalent/or equivalent experience
- ECDL or equivalent IT qualification
- NVQ Level 3, Diploma or equivalent experience.
Experience
Essential criteria
- Able to work to deadlines
- Experience of Microsoft Word, Excel and Outlook
- Previous experience of administration and clerical work
Desirable criteria
- Experience of filing systems
Skills
Essential criteria
- Ability to communicate to a high level with a wide range of people
- Ability to use tact and diplomacy when dealing with service users who may be distressed, emotional and/or verbally aggressive
- Proven Customer Care skills.
- Ability to handle people in a courteous and sensitive manner, taking into account individual needs
- Able to multitask, prioritise workload & use own initiative and good time management skills
- Understanding & commitment to equal opportunities
- High level written communication skills
- Understanding of the importance of confidentiality and the Data Protection Act
Desirable criteria
- Ability to set up and maintain filing systems
- Copy Typing skills
Personal Qualities
Essential criteria
- Ability to work effectively as a team member
- Ability to make a positive contribution to effective team work
- Reliable and punctual showing good time management skills
- Demonstrates ability to use initiative and take ownership
- Willing to undertake a range of tasks and activities
- Shows flexibility and initiative in planning workload
Desirable criteria
- Able to travel across the city
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Ashlee Jones
- Job title
- Senior Cluster administrator
- Email address
- [email protected]
- Telephone number
- 07843835699
- Additional information
N/A
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