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Job summary

Main area
Facilities
Grade
Grade E £38,151-£45,878
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
284-25-6984948-VSFM
Employer
BWC Management Services Ltd
Employer type
NHS
Site
Birmingham Women's and Children's NHS Foundation Trust
Town
Birmingham
Salary
£37,338 - £44,962 Pro Rata
Salary period
Yearly
Closing
07/05/2025 23:59

Employer heading

BWC Management Services Ltd logo

Facilities Deputy Operational Manager

Grade E £38,151-£45,878

Job overview

Operational responsibility for inhouse facilities in in acute hospitals including being the recognised cleaning expert with catering experience.

Multi locations that include Birmingham Women’s Hospital and Birmingham Children’s Hospital

Facilities Deputy Operational Manager

If you are an experienced manager of soft services within healthcare settings and have excellent people management skills then please read on. We need someone who is able to speak with knowledge, act with compassion, earn respect and be able to apply the authority the post holds wisely. If this sounds like you then we want to hear from you!

You will be the Trust's facilities deputy site lead for both self-delivered and out-sourced Facilities services. You will need to be skilled in motivating staff and able to apply high levels of rigour and energy.

Our Facilities services run 24/7 so you will also need to be flexible in your availability to work and attend site.

For the right person, we would be pleased to support further training and development opportunity.

This is a Band 6 role for individuals already on and who wish to retain Agenda for Change terms. Salary for those not on Agenda for Change terms will be between £35,392 and £42,618, depending on experience. We are currently unable to provide sponsorship to work in the UK.

 

For more information contact Tina Small at [email protected]

Main duties of the job

Main duties of the job

To deputise for the Operations manager in operationally leading the provision of soft FM services at Birmingham Women's and Children's NHS Foundation Trust. The role will have particular focus for self-delivered domestic and portering services. 

The post holder will be part of the senior Facilities management team and may be expected to be involved in the management across all the Trust sites.

Working for our organisation

BWC Management Services Limited (also known as Vital Services) is a wholly-owned subsidiary company of Birmingham Women's and Children's NHS Foundation Trust (BWC). The sole focus of Vital Services is the provision of estates and facilities services and, most importantly, the staff who provide these crucial services who are fundamental to the Trust being able to deliver world-class care. All Estates, Medical Engineering and Facilities staff are employed directly by Vital Services and although not NHS employees, are very much part of the BWC family, working together to be a world-leading team, providing world-leading care.

Detailed job description and main responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at BWC Management Services Limited.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Person specification

Skills

Essential criteria
  • Able to communicate clearly and succinctly at all hierarchical levels
  • Excellent customer care skills with a strong sense of customer focus
  • Ability to work independently and demonstrate a high degree of autonomy
  • Ability to prioritise own workload appropriately.
  • Proven in leadership and motivation of large operational workforces
  • Ability to manage and resolve conflict
  • Proficient in MS office and general business administration software
  • Able to move around site freely, potentially with long periods of walking / standing

Qualifications

Essential criteria
  • Degree or equivalent level of relevant management experience.
  • Evidence of ongoing professional development.
Desirable criteria
  • Post graduate qualification
  • Membership by exam or assessment of a relevant professional organisation
  • IOSH Qualified

Knowledge/Experience

Essential criteria
  • Minimum 5 years experience in managing soft FM services
  • Operational experience of managing catering services and food safety
Desirable criteria
  • Substantial experience of working in a healthcare setting
  • Experience of improving client relationships
  • Proven change management experience

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyMenopause Friendly EmployerPositive about disabled peopleCare quality commission - GoodStonewall Silver 2022Disability confident employerThe Employers Network for Equality & Inclusion (enei) is the UK's leading employer network covering all aspects of equality and inclusion issues in the workplace.Disability confident committedInvesting in VolunteersHappy to Talk Flexible Working

Applicant requirements

The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Tina Small
Job title
Facilities Operational Manager
Email address
[email protected]
Telephone number
01213358241

If you have problems applying, contact

Address
Birmingham Women's and Children's Hospital
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