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Crynodeb o'r swydd

Prif leoliad
Management
Gradd
NHS AfC: Band 7
Contract
Parhaol: n/a
Oriau
Llawnamser - 37.5 awr yr wythnos (per week)
Cyfeirnod y swydd
193-6730440CORB7Por
Cyflogwr
Royal Berkshire NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Royal Berkshire Hospital
Tref
Reading
Cyflog
£46,148 - £52,809 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
07/11/2024 23:59

Teitl cyflogwr

Royal Berkshire NHS Foundation Trust logo

Portering, Mail and Waste Services Manager

NHS AfC: Band 7

Royal Berkshire Hospital are pleased to announce that following our CQC inspection we have been rated ‘Good’ with inspectors reporting that we have made significant improvements.  The Trust’s overall rating has also improved to ‘good’.  This is a great opportunity to join our clinical or non-clinical teams to create a positive and motivating environment within our trust.  Come and join our team in this exciting time of change as we pride ourselves, our staff and our services on excellence.

At the Royal Berkshire NHS Foundation Trust we put our patients at the heart of every element of health and care that we provide. The Trust works together as a community to deliver its vision which is “Working together to provide outstanding care for our community.”

We are Compassionate in our thoughts, words and actions

We are Aspirational and have a true desire to be dynamic and to innovate

We are Resourceful and responsible in the way we work and live

We are Excellent in our development, fairness and sharing best practice

Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people so why don’t you come and join us.  We offer a range of learning and development for all employees may you be clinical or non-clinical.  

 

Diversity is what makes us interesting… Inclusion is what will make us outstanding.

Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.

If you need additional help with your application please get in touch by calling the recruitment team on 0118 322 6997 or 0118 322 5342.

Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team.

Trosolwg o'r swydd

The Portering, Mail and Waste Services Manager is a member of the Facilities management team, providing leadership, direction and management and supporting in the strategic development to the directly provided and contracted Portering, Mail and Waste services within the Trust ensuring that quality and financial objectives are met.

 The post will support the Facilities Team in providing professional advice and support on portering, mail and waste services to the Trust Executive, other Senior Managers, Clinical colleagues and external stakeholders.

The post will take the operational responsibility for the Trust wide portering, mail and waste services and support in the provision of a highly responsive Facilities service to all areas of the Trust to ensure the Trust’s performance requirements are actively supported and ensure that all Facilities’ services are designed, developed and delivered with the patient as a customer.

 

Prif ddyletswyddau'r swydd

·       Be accountable for the day-to-day operational management of the Trust wide portering services, to include all elements of clinical and distribution portering 24/7/365; the Trust wide mail service, to include all elements delivery, sorting, franking and dispatching; the Trust wide waste services, to include all elements of  waste, including clinical and specialist. 

·       Ensure the role of Waste Manager is delivered to meet the required standards and outputs

·      Be responsible for operational health and safety within the scope of responsibility, to ensure the health and safety of operational team and impacted stakeholders

·       Support the emergency and urgent response to Facilities situations to reduce impact on the Trust and those who use our services

·       Develop services to provide effective and efficient services, ensuring appropriate delivery outcomes, accurate and timely information and expert advice is provided

·       Ensure services are appropriate, are monitored and ensure value for money and that high standards are achieved 

·       Support the development and embedding of a culture to ensure the highest levels of customer service are demonstrated by Facilities staff promoting a professional and caring image.

·       Develop and implement service plans, business cases and proposals 

·     Responsibility for Health and Safety, risk management, risk assessment and incident reporting databases for Facilities services;

 

Gweithio i'n sefydliad

Diversity is what makes us interesting… Inclusion is what will make us outstanding.

Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.

If you need additional help with your application please get in touch by emailing us at [email protected] or by calling 0118 322 6997 or 0118 322 5342.

Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Strategy

·       Be a role model for the Estates and Facilities strategy

·       Contribute to the formation of the annual workforce development plans, 

 

Operational delivery

·    Be accountable for the day-to-day operational management of the Trust wide portering services, to include all elements of clinical and distribution portering 24/7/365; the Trust wide mail service, to include all elements delivery, sorting, franking and dispatching; the Trust wide waste services, to include all elements of  waste, including clinical and specialist. 

·       Undertake the operational day to day management of all functional delivery area contractors to ensure they meet their service requirements and KPIs

·       Ensure the role of Waste Manager is delivered to meet the required standards and outputs

·      Be responsible for operational health and safety within the scope of responsibility, to ensure the health and safety of operational team and impacted stakeholders

·       Support the emergency and urgent response to Facilities situations to reduce impact on the Trust and those who use our services

Monitoring & Performance Management

·       Ensure accurate data collection and reporting aspects of operational business, to allow data driven decision making and performance reporting

·       Ensure that customer experience and feedback is captured and reported effectively to relevant internal and external forums.

Governance and Assurance

·       Ensure risks across the functional delivery area are actively managed and resolved or mitigated and that mitigations are in place.

·  Keep abreast of national best practice, ensuring this is shared and widespread adoption secured through advanced influencing skills. 

Service Development

·       Ensure the scope of services meet the changing requirements of customers and stakeholders and implement systems to undertake constant service improvement

·       Own the functional delivery area CQI work streams and support the delivery teams in the delivery of their contributions

·       Lead functional delivery area quality and service improvement programmes

Finance and Physical Resources

·       Manage the functional delivery area budget and ensure decisions surrounding the establishment of services are kept within agreed budgets through adherence to the Trust’s establishment control system and financial parameters.

·       Manage services within allocated financial resources and identify cost and service improvements in support of business planning targets.

Staff Management and Development 

·       Responsible for leading, motivating and developing functional delivery area staff so as to maintain a high level of staff morale and promote achievement of high standards and openness.

·       Direct and manage departmental Managers and Supervisors ensuring staff are motivated, empowered and receptive to change, and dedicated to achieving performance targets.

Policy and Service Development

Develop and implement a range of policies and standard operating procedures for the function delivery area which optimise efficiency and promote consistency of approach; embedding the operation into practice to assure excellence in operational management support to the Directorate.

Manyleb y person

Educational / Experience

Meini prawf hanfodol
  • Has the appropriate level of education or experience to deliver the role
  • Has previous knowledge of delivery front line customer focused services
  • Has budget management experience
  • Has operational management or leadership of large and complex service delivery operations
  • Has operational experience of leading large and diverse teams remotely
  • Has experience of working outside of operational delivery to ensure relationships are established that support delivery
  • Has operational knowledge or waste manger / qualified as waste manager
Meini prawf dymunol
  • Has NHS experience
  • Has Facilities / Portering experience

to be advised

Meini prawf hanfodol
  • test
Meini prawf dymunol
  • test

Bathodynnau ardystio / achredu cyflogwyr

NHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyArmed Forces Covenant (Silver Award)Care quality commission - GoodMindful employer.  Being positive about mental health.Stonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.National Preceptorship for Nursing Quality Mark 2024

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
David Mander
Teitl y swydd
Associate Director - Facilities
Cyfeiriad ebost
[email protected]
Rhif ffôn
07956580908
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg