Crynodeb o'r swydd
Teitl cyflogwr
Assistant Patient Pathway Coordinator-CAT 9 Diabetes (FT/Secondment)
NHS AfC: Band 3
Royal Berkshire Hospital are pleased to announce that following our CQC inspection we have been rated ‘Good’ with inspectors reporting that we have made significant improvements. The Trust’s overall rating has also improved to ‘good’. This is a great opportunity to join our clinical or non-clinical teams to create a positive and motivating environment within our trust. Come and join our team in this exciting time of change as we pride ourselves, our staff and our services on excellence.
At the Royal Berkshire NHS Foundation Trust we put our patients at the heart of every element of health and care that we provide. The Trust works together as a community to deliver its vision which is “Working together to provide outstanding care for our community.”
We are Compassionate in our thoughts, words and actions
We are Aspirational and have a true desire to be dynamic and to innovate
We are Resourceful and responsible in the way we work and live
We are Excellent in our development, fairness and sharing best practice
Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people so why don’t you come and join us. We offer a range of learning and development for all employees may you be clinical or non-clinical.
Trosolwg o'r swydd
Assistant Patient Pathway Coordinator Diabetes and Endocrinology- Band 3 (Fixed term/ Secondment - 10 months)
An exciting opportunity has arisen for a motivated individual to join our Diabetes and Endocrinology Team to assist the Patient Pathway Manager and Patient Pathway Coordinators by carrying out delegated responsibilities for a range of operational activities, working autonomously using initiative and their specialist knowledge and experience of the service to make decision.
Prif ddyletswyddau'r swydd
To specialise in specific modality appointment bookings but have an overview and knowledge of all booking processes.
To ensure full compliance with scheduling guidelines, protocols and clinical targets whilst identifying and resolving breach situations and the consequences of changes to timetables and potential impact on capacity.
Gweithio i'n sefydliad
Reading sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK.
The CQC recently rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.
Our values: Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
To be the point of contact for all administrative issues relating to patients’ pathway of care.
To work as part of a multidisciplinary team and provide support in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly.
To ensure high levels of patient and clinician satisfaction by being an accessible, customer-focused and knowledgeable point of contact.
To provide a consistent approach across the Trust; Standard Operating Procedures (SOPs) will describe how the functions of the role will be carried out, along with the timescales to which are to be adhered.
Please refer to the attached Job Description and Person Specification for further details.
Manyleb y person
Qualifications
Meini prawf hanfodol
- GCSE or equivalent
- Educated to A-level, or NVQ Level 4 in Business Administration/Customer Care or acquired equivalent experience
Experience
Meini prawf hanfodol
- Experience of using of IT systems and patient data systems
- Experience of scheduling outpatient appointments and/or admissions
- Experience of working with patients and providing information regarding their appointments or treatment team
Meini prawf dymunol
- Experience of working in healthcare setting
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Theano Deligeorgi
- Teitl y swydd
- Patient Pathway Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 01183227726
- Gwybodaeth i gefnogi eich cais
Theano Deligeorgi (Patient Pathway Manager) on 0118 322 7726 or [email protected]
Rhestr swyddi gyda Royal Berkshire NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector