Job summary
Employer heading
Ward Clerk - Whitley Ward
NHS AfC: Band 2
Royal Berkshire Hospital are pleased to announce that following our CQC inspection we have been rated ‘Good’ with inspectors reporting that we have made significant improvements. The Trust’s overall rating has also improved to ‘good’. This is a great opportunity to join our clinical or non-clinical teams to create a positive and motivating environment within our trust. Come and join our team in this exciting time of change as we pride ourselves, our staff and our services on excellence.
At the Royal Berkshire NHS Foundation Trust we put our patients at the heart of every element of health and care that we provide. The Trust works together as a community to deliver its vision which is “Working together to provide outstanding care for our community.”
We are Compassionate in our thoughts, words and actions
We are Aspirational and have a true desire to be dynamic and to innovate
We are Resourceful and responsible in the way we work and live
We are Excellent in our development, fairness and sharing best practice
Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people so why don’t you come and join us. We offer a range of learning and development for all employees may you be clinical or non-clinical.
Diversity is what makes us interesting… Inclusion is what will make us outstanding.
Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.
If you need additional help with your application please get in touch by calling the recruitment team on 0118 322 6997 or 0118 322 5342.
Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team.
Job overview
We are looking for a motivated Ward Clerk to join our fast paced Team.
The post holder will need to undertake various clerical and administrative duties to facilitate the smooth running of the ward.
Main duties of the job
1. Liaise on a daily basis with nurse in charge.
2. To deal with the following:
- managing patient records including: requesting notes from medical records; tracking notes
from the ward; answering medical record requests;
- answering incoming calls and either dealing with enquiries or diverting calls, and
- booking patient transport for outpatient appointments and treatment.
3. To be able to use the EPR system to book appointments, enter demographics, admit and
discharge patients.
4. To prepare notes, and other relevant documentation for transfer with the patient to the wards
as required, tracking using EPR.
5. To support nursing and medical staff as required.
6. To ensure the ward areas are kept well-stocked with stationary, and photocopying as required.
7. Liaise with the facilities department on behalf of staff, logging maintenance requests.
8. Filing reports in and general maintenance of notes.
9. To take responsibility for own personal development.
Working for our organisation
Reading sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK.
The CQC recently rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.
Our values: Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.
Detailed job description and main responsibilities
Please refer to the attached job description and person specification for further details.
If you would like to discuss this role or arrange a visit, please contact the ward Junior Sister (details below).
Danielle Watts
0118 322 6697
Person specification
Experience
Essential criteria
- Customer service and admin skills
- Good verbal and written communication skills
Desirable criteria
- Previous clerical work
IT Skills
Essential criteria
- Evidence of IT knowledge and skills
Desirable criteria
- Courses and training
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Danielle Watts
- Job title
- Junior Sister
- Email address
- [email protected]
- Telephone number
- 0118 322 5488
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