HealthJobsUK

The postholder is required to:

 Leadership and management skills

·       Attend joint decision-making meetings with partners on behalf of the ICB, making decisions (within delegation level) on funding safe, appropriate and value for money individual care packages, and making recommendations to senior managers when outside of delegation level.

·       Lead on the oversight of commissioning individual complex and specialist mental health and/or learning disabilities/autism care packages, working with clinicians and providers to ensure placements are safe and appropriate, and provide value for money.

·       Lead on the oversight of monitoring placements with timely quality reviews.

·       Lead and provide expert input to service improvement projects to ensure that the ICB is sensitive, responsive and flexible to the changing needs of the clients and balanced against the need to remain cost effective in a changing commissioning environment.

·       Lead for the team on investigating issues of concern relating to providers, working with Quality & Safeguarding leads.

·       Lead on investigating ‘responsible commissioner’ disputes, including escalating to senior managers where appropriate.

·       Make recommendations to senior managers to improve the effectiveness of processes, productivity and efficiency.

·       Manage a team of staff.

·       To be a point of escalation for staff across the team, to make decisions and recommendations for complex care issues, including with Mental Health & Learning Disabilities team colleagues for advice and guidance.

Planning and Organisational Skills

·       Ensure that enquiries relating to patient care are managed in a timely manner, seeking advice from senior colleagues and other teams, as necessary.

·       Manage the tracking of new applications, patient reviews and the ending of individual packages.

·       Work effectively and collaboratively with system partners to ensure that patients receive quality and clinically appropriate treatment and that this is in accordance with legislation, identified individual care pathways and in the least restrictive setting.

·       Work closely with clinicians, managers, patient representatives and the public to ensure that effective mental healthcare pathways for patients are developed, implemented, and monitored.

·       Contribute to the development and implementation of health and social care system transformation projects that deliver high quality and efficient system-wide solutions across mental health and learning disabilities.

·       Work in partnership with local authorities and providers, liaising with service users, carers and other professionals regarding individual care packages and service redesign, making recommendations based on national best practice and clinical evidence.

·       Ensure that work streams and programmes are planned and carried out effectively, in a timely way, and achieve agreed targets and trajectories.

Policy and Service Development

·       Review and draft a range of policies and standard operating procedures and embed their operation into practice to assure excellence in financial management, working with ICB colleagues, providers and local authorities.

Freedom to Act

·       Negotiate on behalf of the ICB with local authorities, providers, and Trusts on individual packages of care.

·       Manage difficult and controversial issues, including encountering resistance for package costs, payments, and change.

·       Work in a matrix way with other staff in the team, the directorate and across the ICB. This may include being the lead for projects and work streams.

Financial Responsibilities

·       Contribute to the S117 Transformation Programme (including other complex care funding streams), supporting workstreams to ensure good value for money.

·       Develop processes for efficiency and financial monitoring related to individual packages.

·       Ensure that ICB Standing Financial Instructions are followed and maintain a clear audit trail of decisions and recommendations.

Information Management

·       Develop, maintain and analyse accurate information relating to S117 aftercare (Mental Health Act), specialist hospital beds and other jointly funded complex care placements, to enable the the team to forecast activity and financial commitment.

·       Compile reports, including financial and data-driven reports, for senior managers, ICB governance and system leadership groups.

·       Manage confidential information, including financial data and patient identifiable information.

·       Collate information, when required, for the Courts.

Analytical and Judgement

·       Act independently and in the interests of the system, always “thinking like a patient, acting like a taxpayer”.

·       Use data to identify issues, to inform the development of solutions, and to assess the impact of interventions.

·       Identify and develop solutions to unblock barriers for service users to ensure equity of access and provision.

Communication skills

·       Operate in a complex environment, using soft skills (influencing, nudging, negotiation and persuasion) to achieve system goals.

·       Input to the development and maintenance of key relationships with important stakeholders (e.g. providers, clinical leaders, other ICB directorates, patient and public forums, senior managers).

·       Represent the ICB in discussions with other teams, partners, stakeholders and providers as required.

·       Simplify and clearly communicate complex information and concepts, to a range of audiences, in informal and formal settings through multiple mediums including written and verbal.