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Job summary

Main area
Performance & Delivery
Grade
NHS TCS 2023: Band 8a
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
990-S3-SW1833-A
Employer
NHS England
Employer type
NHS
Site
South West House
Town
Taunton
Salary
£50,952 - £57,349 per annum
Salary period
Yearly
Closing
08/08/2024 23:59

Employer heading

NHS England logo

Programme Manager (UEC)

NHS TCS 2023: Band 8a

Job overview

The Urgent and Emergency Care (UEC) Programme Manager vacancy offers an opportunity to work as part of a dynamic regional UEC Programme Team providing support to Integrated Care Boards (ICB’s) and their system partners and oversight of delivery of annual UEC operational plans across out of hospital, in hospital and integrated services pathways.

The Programme Manager will work as part of the out of hospital team which is focused on optimising access to alternative pathways to hospital, working with 999, 111 and integrated community teams on referrals to and the capacity of UTCs, integrated care co-ordination, UCR, Virtual Wards etc. The role will support the Senior Programme Leads and Head of UEC (Out of Hospital) through management and reporting of progress and delivery of UEC strategic plans against national policy ambitions and will include managing intelligence and oversight to deliver regular strategic reporting, supporting collaboration and cross-learning and working with individual and multiple teams on specific work programmes. Working regularly with other teams within the NHS England South West Regional Team will be key as part of the regional ‘team of teams’ approach.

The Programme Manager will provide project and programme support to deliver portfolios of work, enabling regional collaboration and developing opportunities for shared learning.

Main duties of the job

The post holder will be responsible for the programme management and oversight of out of hospital programmes as well as wider support for UEC team objectives. This will require:

  • Skills and experience in supporting the delivery of large scale multi-stakeholder programmes utilising recognised project methodologies;
  • The ability to build and maintain stakeholder relationships and to work with people from a range of professional backgrounds to provide support and to lever change and improvement;
  • Utilisation of existing data and intelligence and where required collaboration to develop new data sets to provide diagnostics and impact analysis to support informed decision making on programme delivery;
  • Experience in building and maintaining governance structures and taking a lead role in oversight and assurance, managing risk and providing collaborative solutions and mitigations to deliver programme objectives;
  •  Skills in building and maintaining networks, working in both online and in-person to create spaces for shared learning, development and innovation.

This role will provide the opportunity to work across the South West region, with a range of stakeholders across ICBs, provider organisations, in-region teams and national leads. The successful candidate will work both strategically to support programme delivery and directly with integrated systems and providers, with a real opportunity to influence UEC delivery and outcomes in the South West.

Working for our organisation

In April 2023, NHS England, NHS Digital, and Health Education England merged to create a new, single organisation to lead the NHS in England. This new NHS England is designed to create a simpler, smaller, high performing, organisation that leads the NHS more effectively and is a better place to work. Speaking with one voice to the service.

The new NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

  • Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
  • Making the NHS a great place to work, where our people can make a difference and achieve their potential.
  • Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
  • Optimising the use of digital technology, research, and innovation
  • Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/ .

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Detailed job description and main responsibilities

You can find further details about the job, in the attached Job Description and other supporting documents.

Person specification

Essential Criteria

Essential criteria
  • The postholder is required to be geographically mobile in the South West region. This means the postholder should be able to travel around the region within normal working hours as required to support and participate in site visits and events.
  • Evidence of post qualifying and continuing professional development. Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects or relevant professional experience.
  • Have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement.
  • Have an appreciation of the relationship between the Department of Health and individual provider and commissioning organisations
  • Experience of managing and motivating a team/virtual team and reviewing performance of the individuals.
  • Experience of identifying and interpreting national policy.
  • Experience of delivering programmes of work across multiple organisations involving a range of stakeholder groups and managing performance through leadership and oversight.
  • Experience of developing collaboration between teams and organisations at scale to support delivery of quality improvement and shared learning.
  • Evidence of developed leadership skills, particularly in managing relationships, in supporting change and delivering assurance against performance criteria.

Employer certification / accreditation badges

Disability confident committed

Documents to download

Apply online now

Further details / informal visits contact

Name
Ian Chappell
Job title
Programme Lead (UEC)
Email address
[email protected]
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