Job summary
Employer heading
ICT Application Administrator
Band 4
Job overview
An opening into the ICT Operations Team has become available for a Band 4 ICT Application Administrator on a permanent basis.
The ICT Application Administrator role is to include responsibility for routine and complex ICT administration such as enabling ICT purchasing, ICT nadex account administration using bespoke software, ICT asset management and general technical tasks including but not limited to Active Directory, Exchange admin centre, asset tag management, Junior Doctor transfer accounts, Medical Student transfer accounts, VPN, Mobile Phones, audit, leavers movers and changes, URS, licensing for mailboxes O365 and Network drive mapper.
Main duties of the job
The Post holder will work within the ICT Operations remit using relevant Service Level Agreements (SLA’s) and Standard Operating Procedures (SOP’s) whilst following BCU policies and utilising technical skills.
The postholder will communicate with internal and external parties. As this post is continuously moving with technologies available, SOP’s are likely to frequently change.
This post is a technical administrative role to support customer queries and will provide the successful candidate the opportunity to develop ICT skills and knowledge.
The post is predominately Bangor based however, can be situated at Abergele or Wrexham with the flexibility to travel.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications
Essential criteria
- Meets all essential criteria as per attached job description/person specification
Desirable criteria
- Meets all desirable criteria as per attached job description/person specification
Experience
Essential criteria
- Meets all essential criteria as per attached job description/person specification
Desirable criteria
- Meets all desirable criteria as per attached job description/person specification
Skills
Essential criteria
- Meets all essential criteria as per attached job description/person specification
Desirable criteria
- Meets all desirable criteria as per attached job description/person specification
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Joanne Jones
- Job title
- ICT Operations Team Leader
- Email address
- [email protected]
- Additional information
Beverley Owen - Senior ICT Application Team Supervisor
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