Job summary
- Main area
- Relief Ward Clerk
- Grade
- Band 2
- Contract
- Permanent: Monday & Tuesday
- Hours
- Part time - 15 hours per week (Monday & Tuesday)
- Job ref
- 050-AC775-1024W-A
- Employer
- Betsi Cadwaladr University Health Board
- Employer type
- NHS
- Site
- Glan Clwyd Hospital
- Town
- Rhyl
- Salary
- £23,970 per annum, pro rata
- Salary period
- Yearly
- Closing
- Today at 23:59
Employer heading
Relief Ward Clerk
Band 2
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2024/2025 and will be implemented in November 2024 backdated to 1st April 2024 where applicable.
Job overview
The ability to speak Welsh is essential for this post.
An exciting opportunity has arisen for a Relief Ward Clerk to join the Team at Glan Clwyd Hospital.
To work as a member of a team providing an efficient and comprehensive clerical support service for the Ward thereby supporting the delivery of high quality service to patients and staff within the Department.
This is a great opportunity to work in and part of the NHS and support your communities with their Health Care.
Main duties of the job
The successful candidate will be the first point of contact for patients, relatives and visitors to the Ward and must demonstrate a professional and sensitive manner and maintain confidentiality at all times.
Working as part of the Ward Team the post holder will be required to give efficient clerical support to the nursing staff on the Ward.
Applicants must also have a good standard of education, be adaptable and have good organisational skills. A professional telephone manner is essential to receive and respond courteously to all telephone enquiries regarding patient care.
Previous Ward Clerk experience and knowledge of the Patient Administration System (WPAS) is desirable but not essential as full training will be provided.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications
Essential criteria
- Maths/English GCSE or equivalent
Desirable criteria
- NVQ 2 in Administration NVQ in Customer Service ECDL
Experience
Essential criteria
- Sufficient previous clerical/office/reception/Ward duties Working with the public Working in a busy environment
Desirable criteria
- Previous experience working within the health care sector General experience of administration functions
Skills
Essential criteria
- Good communication skills
- IT Skills
- Welsh speaking - minimum level 3 required
Desirable criteria
- WPAS Case note tracking WCP RADIS Understanding of the importance of maintaining medical records
Knowledge
Desirable criteria
- Knowledge of data protection and patient confidentiality
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are essential
Documents to download
Further details / informal visits contact
- Name
- Corina Owen
- Job title
- Deputy Administration Manager
- Email address
- [email protected]
- Telephone number
- 01745 448740
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