HealthJobsUK

Job overview

Applications are invited for this vacancy in the Children and Young People's Services Division based in Llandudno Hospital, Llandudno.  

We are looking to appoint a self-motivated, enthusiastic person to join the Central Child and Adolescent Mental Health Service Team as an Administration Assistant.  The successful candidate will be expected to provide administration support to a team of clinical and operational staff, respond to working under pressure within a busy a working environment.  

It is essential that the postholder will have a flexible approach to work to support team members and to meet service demands.  Whilst previous hospital experience is not essential, the successful applicant will be able to demonstrate an ability to provide excellent customer service, and will have IT skills.  The ability to communicate effectively and handling sensitive situations is essential, as is the ability to work to tight deadlines ensuring effective service delivery.  A working knowledge of WPAS is desirable but not essential as training will be provided. 

Full time and part time/Job share applicants will be considered. 

For further information please contact

Administration Team Leader, Denbighshire CAMHS

Administration Team Leader, Conwy CAMHS

Administration Manager, Central CAMHS

Main duties of the job

The postholder will provide comprehensive reception, clerical and typing support for the Child and Adolescent Mental Health Service (CAMHS), demonstrating a courteous, professional and sensitive manner at all times. 

The successful candidate will have a good standard of education, good communication skills, be able to work on their own initiative and be efficient, organised and able to work flexibly. 

A good telephone manner and communication skills are essential. A knowledge of the hospital’s Patient Administration System, is desirable, although training will be given. The ability to speak Welsh would be beneficial but is not essential. The post-holder will hold RSA Level 2 or equivalent. The post holder will be required to demonstrate a professional and sensitive manner at all times. By the nature of the duties, the administration assistant post requires to maintain strict confidentiality and will be expected to deal with patients, relatives and visitors with courtesy and discretion at all times.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.