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Job summary

Main area
Support Services
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday to Friday)
Job ref
050-AC150-0225
Employer
Betsi Cadwaladr University Health Board
Employer type
NHS
Site
Nant Y Glyn Mental Health Resource Centre
Town
Colwyn Bay
Salary
£23,970 per annum
Salary period
Yearly
Closing
12/03/2025 23:59

Employer heading

Betsi Cadwaladr University Health Board logo

Health Records Clerk

Band 2

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2024/2025 and will be implemented in November 2024 backdated to 1st April 2024 where applicable. 

 

Job overview

The medical Records Clerk will be responsible for providing an essential support service in the continuing care of patients, ensuring that the case notes are at the right place at the right time.

The post holder will cover all aspects of the role including, the pulling, filing, pruning, destruction, preparation amalgamation and secure transportation of case notes.

Main duties of the job

Do you have an eye for detail and accuracy and do you have proven communication skills?

The Records department provides an essential support service. This is not your typical administrative post. The duties are predominantly centred around the physical retrieval, filing and preparation of case notes in conjunction with an efficient and professional MHLD service.

The post holder will be expected to undertake weeding of existing case notes in line with the organisations Retention and Destruction Policy, ensuring that the Patient tracking system is accurate and up to date.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

This is a very busy department and we work to tight deadlines.

Good communication skills are essential, with the ability to work on own initiative as well as being a team player.  

BCUHB Values are to put patients first, Learn and innovate, value and respect each other, communicate openly and honestly and work together.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac. 

 

 

 

Person specification

Qualifications

Essential criteria
  • GCSE Maths & English Grade C or above
  • Understanding of GDPR
Desirable criteria
  • IT related qualification or equivalent experience

Experience

Essential criteria
  • Previous customer service experience
Desirable criteria
  • Experience working within the Medical Records Department

Skills

Essential criteria
  • Good communication skills
  • Good telephone manner
  • Ability to prioritise workload
Desirable criteria
  • Welsh Speaker

Knowledge

Essential criteria
  • Keyboard Skills/Computer Literacy

Personal Qualities

Essential criteria
  • Self Motivated
  • Ability to work as part of a team

Employer certification / accreditation badges

Working ForwardApprenticeships logoDisability confident leaderStonewall Top 100Stop Smoking Wales is the NHS Smoking Cessation Service in WalesMindful employer.  Being positive about mental health.hyderus o ran anableddTime to changeStonewall Top 100 EmployersCore principles

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Ann-Marie Davies
Job title
Business Support Manager
Email address
[email protected]
Telephone number
03000 854078
Additional information

Interviews will take place in Ablett Unit, Glan Clwyd Hospital.

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