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Job overview

A unique opportunity to be Innovative, Flexible and Visionary. 

Sirona Single Point of Access (SPA) is looking for an Assistant Service Manager, someone who can share its vision "to drive equitable Patient Centred health care to adults within the BNSSG community by providing knowledgeable, efficient, compassionate and respectful remote advice and support.". 

We are looking for a partner to support us in continuing to change the way we work to meet new demands. Within this role there will be opportunities to develop your leadership skills, share your knowledge and passion for service development and continuous quality improvement, whilst also having opportunity to help shape and develop the service and your role within. 

This role will be key to maintaining and improving the performance of the SPA and the resultant impact on the organisation as a whole. You will be required to lead by example to gain the best from services and staff, ensuring they are supported to remain engaged, positively challenged and effective.

SPA is a fast paced and dynamic environment operating between 0730 and 2000, 7 days a week.  The service is comprised of a Clinical Team with a diverse multidisciplinary background working alongside a large group of Heath Navigators who provide frontline advice and routing of service users accessing SPA.  As a service we embrace hybrid working coupled with flexible working patterns and the use of digital innovation to deliver and improve the service. 

Main duties of the job

The Post Holder is expected to;

·        Provide inspiring and innovative leadership that supports the implementation and development of high quality integrated person-centred care which respects and responds to the needs of service users and their carers. ·         Integral to the role is representing Sirona by working in partnership with other BNSSG providers.  There is a requirement to attend system wide meetings representing the SPA delivery and the occasional requirement to deputise for strategic leads across the organisation as a service expert. ·         You will be responsible for the planning and delivery of high quality, safe and cost-effective provision of services provided by the Single Point of Access. ·         Review and revise professional and performance targets that help improve service user outcomes.  Help provide an environment that enables staff to achieve the targets identified. ·         Work with the Integrated Neighbourhood Teams, system partners and stakeholders to support further development of care pathways, promote integrated working, maximise opportunities to facilitate patient discharge and support admission avoidance. ·         Prepare information and reports, making presentations at a variety of levels including to the board, colleagues, professional groups, service users and staff and to those in partner organisations.

Working for our organisation

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas. It's time to turn your dream into reality!

We are Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services and we’d love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days’ annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits we offer.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find as an attachment on this vacancy.