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Job summary

Main area
Medical Secretary
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
  • Full time
  • Flexible working
37.5 hours per week
Job ref
083-6392217-LW-A
Employer
Sirona care & health CIC
Employer type
NHS
Site
Patchway Hub
Town
Bristol
Salary
£22,816 - £24,336 Pro Rata
Salary period
Yearly
Closing
29/07/2024 23:59

Employer heading

Sirona care & health CIC logo

Medical Secretary

NHS AfC: Band 3

Please note that if you apply for a position with Sirona care & health, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac Account and email accounts.

We reserve the right to close this vacancy early if sufficient applications are received prior to the advertised closing date.

Job overview

Our Community Paediatric Team has an exciting opportunity for a passionate and motivated Medical Secretary to join us on a part time basis. 

Community Children’s Health Partnership (CCHP) Services are provided by Sirona care & health CIC, we work closely with our partners in other organisations and together we provide all of the community child health and child and adolescent mental health services for Bristol, North Somerset and South Gloucestershire.

Our approach is family centered, with the voice of the child and young person featuring strongly throughout everything that we do. We believe in working in partnership with colleagues in primary and secondary care, public health, social care, education and the third sector to achieve the best outcome for every child.

Main duties of the job

  • Provide comprehensive secretarial/administration support to the clinical and secretarial.
  • Undertake any necessary photocopying, filing,  and other administrative duties to ensure the efficient running of the office.
  • To be responsible for the audio/copy typing of letters, reports, general correspondence and statutory assessments. To arrange and organise meetings as requested by/under the direction of clinical staff.
  • To be responsible for requesting test results/investigations/medical records and x-rays as instructed by clinical staff, bringing to their attention any urgent results that need immediate action.  
  • To act as a contact point and liaise with patients, medical and nursing staff, police and social services, other agencies face to face and over the telephone dealing with queries .  
  • Ensure that the waiting list targets are met, and pending lists are maintained .
  • Ensure that all clerical activity is recorded accurately for activity purposes in a timely manner.
  • To effectively deal with professionals’ incoming mail.  
  • Ensure effective diary systems are updated and maintained. 
  • To be responsible for recording and booking clinical outcomes, patient telephone follow up appointments on (EMIS).
  • To assist in the training of new members of staff/colleagues.  

Working for our organisation

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas. It's time to turn your dream into reality!

We are Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services and we’d love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days’ annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits we offer.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find as an attachment on this vacancy.

Detailed job description and main responsibilities

Please see attached job description and person specification for a full list of responsibilities associated with this position. 

We are unable to provide sponsorship for this role and can only accept applications from UK based applicants

Person specification

Skills and Experience

Essential criteria
  • Excellent interpersonal skills via telephone and face to face, with a variety of colleagues, carers / parents, professionals / agencies both internal and external e.g. consultants, GPs, health visitors, school health nurses, education, social services, multi-disciplinary team.
  • Experience of working as part of a team and ability to plan activities of own role.
  • Attention to detail to be able to complete tasks accurately and efficiently
  • Previous secretarial experience
  • Experience of using EMIS
Desirable criteria
  • Good organisational/prioritization skills, being able to meet deadlines as well as carry out day to day activities of role.
  • Good oral and written communication skills e.g. ensuring messages are relayed and written down accurately.
  • Awareness of policies and procedures regarding confidentiality and data protection and ensure that these are adhered to with regard to patient records and information requested over the telephone.
  • To be able to deal with patient queries in a professional, polite, sensitive and understanding manner.

Qualifications

Essential criteria
  • RSA III typing qualification or equivalent
  • Copy / audio typing experience
  • Sound qualification in English language

Employer certification / accreditation badges

We are a Living Wage EmployerApprenticeships logoPositive about disabled peopleInvestors in People: GoldCare quality commission - GoodMindful employer. Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Happy to Talk Flexible WorkingQNI

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Beverley Sutherland
Job title
Admin Manager
Email address
[email protected]
Telephone number
0300 1255150

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