Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Part time - 30 hours per week (4 days per week)
- Job ref
- 083-6715901-MC-A
- Employer
- Sirona care & health CIC
- Employer type
- NHS
- Site
- Church House
- Town
- Bristol
- Salary
- £26,530 - £29,114 per annum, pro rata
- Salary period
- Yearly
- Closing
- 26/11/2024 23:59
Employer heading
Senior Administrator
NHS AfC: Band 4
Please note that if you apply for a position with Sirona care & health, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac Account and email accounts.
We reserve the right to close this vacancy early if sufficient applications are received prior to the advertised closing date.
Job overview
The ALDHS department is seeking a dedicated individual to join the team to assist with the day to day effective running of the department.
You will be a senior member of the Sirona ALDH service admin team and will be responsible for supporting the service across localities and pathways as needed.
Main duties of the job
Your main duties will include;
- ensuring optimisation of administrative processes, including appointment booking, workforce allocation, caseload management, patient communication, and post-clinic actions.
- You will be required to support diary, template and document builds within our electronic notes system (EMIS) and will be responsible for monitoring and supporting data quality, audits, and performance reports.
- You will also be required to deal with concerns, complaints, and adverse events, escalating to your line manager as appropriate.
- As a senior member of the administrative team, you will hold line management duties and be responsible for training and mentoring new staff and existing colleagues.
Working for our organisation
Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.
We are Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services and we’d love for you to join us in Bristol, North Somerset or South Gloucestershire.
Agenda for Change Salary, full NHS benefits, 27+ days’ annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits you’ll receive.
We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.
We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.
Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.
Interested? View our benefits leaflet which you can find attached to this vacancy.
Detailed job description and main responsibilities
Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.
We are unable to provide sponsorship for this role and can only accept applications from UK based applicants
If you are currently require a visa to work in the UK, there must be a minimum of 12 months from your start date until the expiry date.
Person specification
Education and Qualifications
Essential criteria
- Significant practical experience in a wide range of relevant administrative procedures, preferably supported by an NVQ 3 in administration or equivalent training/demonstrable experience.
- Numeracy and Literacy level 2 qualification or equivalent demonstrable experience.
- Evidence of undertaking personal/professional development.
Skills and Abilities
Essential criteria
- Range of IT skills including electronic communication, text processing, spread sheets and data bases
- Able to supervise others and deputise for managers, within own sphere of competence
- Able to communicate calmly and professionally with patients/ clients/visitors/others who may demonstrate challenging behaviour.
Desirable criteria
- Administration work relevant to the position applied for.
- Knowledge of EMIS
- Working in a health/social care or service-oriented organisation
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Louise Passco
- Job title
- Senior Administrator
- Email address
- [email protected]
- Telephone number
- 07977065785
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